The Marquee

Appliance Instructions

Air Thermostat:
Press On/Off and press left or right for desired temperature. Make sure the unit is in cool position/ heat position, whichever you desire (73º F – 76º F is a cool temperature.) Do not turn A/C below 70º F as it may cause the A/C to malfunction and stop working. Do not leave any doors open as this will cause the air conditioner to malfunction.

Alarm Clock:
To set the alarm, turn selector on top of Radio to Set Alarm, hold button for hour and minutes to desired time. Select the side alarm button to Radio or Buzzer.

Blender:
Sit blender container in base, place liquid or soft ingredients into blender and place the lid on securely. Press the desired settings on the panel to start.

Coffee Maker:
Open top of coffee maker. Place filter pack of coffee provided in holder and fill reservoir with water and close lid. Set knob on BREW. Select the number of servings 1-4 and place cup underneath spout.

Dishwasher:
Open dishwasher; place dishes on racks, fill main detergent cup located on the side of the front door with dishwashing powder and slide closed. Close front door and turn button to desired wash. Slide the lever to start the dishwasher. Do not use liquid soap, as this will cause the dishwasher to overflow.

Fire Extinguisher:
Locate the fire extinguisher. Pull the pin and squeeze handle. Spray back and forth in a sweeping motion at the base of the fire. CALL 911 and Guest Services at extension 4925.

Hair-dryer:
Remove hair-dryer from the bag on top of counter. Press the switch to the ON position 1 or 2. Position 1 is low, position 2 is for medium and position 3 is for high.

Guest Bath Shower:
Turn handle to desired temperature.

Ice Maker:
To make ice, lower the handle.

INTERNET
Available free for Bluegreen owners

Iron:
Fill the iron with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables, or floors.

Microwave:
Each microwave oven has the specific instructions inside for your convenience. Please follow the instructions provided within the microwave/oven. Do not place cups of water, foil, metal or plastic inside microwave. Please do not hesitate in contacting us at ext. 4925 for further instructions if needed.

Oven:
Open oven door and place food inside on middle rack. (Do not place paper products or plastic inside oven.) Turn knobs to set desired temperature. Please do not leave any cooking equipment unattended at any time.

Telephone:
Pick up telephone to place or receive a call. See dialing instructions on the telephone.

Television:
Press the power ON the television or remote. Press the channel up or down.

Toaster:
Place toast or bagel into slots. Set desired color and push down lever. Toast will automatically pop up when ready. For one slice of toast, use the side of toaster labeled “one slice.” Washer and Dyers Located in each guest room.

Guest Services

CHECK OUT:
Check-out time is 10:00 AM.

COPIES
Copy service is available at Guest Services.

CREDIT INFORMATION
We accept American Express, Discover, Visa, and MasterCard.

CRIBS
Cribs are available as a special request item through Guest Services. The
number of available cribs is limited and will be provided on a first come, first serve basis.

EMERGENCY…………………………………Touch 0 or 4925
In the event of an emergency, medical or otherwise, please contact guest
services for immediate attention.

EXECUTIVE OFFICES…………………………………Touch 6702
Our executive staff is readily available to answer your questions or offer
assistance.

FAX MACHINE…………………………………Touch 0 or 4925
Facsimile (FAX) service is available for your convenience. The resort fax
number is (504) 900-9347

FIRE EMERGENCY…………………………………Touch 911
The resort is fully equipped with modern fire prevention devices. For your
additional safety, please familiarize yourself with the fire alarm locations,
exit routes and the fire safety guides. This information is posted on the back of each guest room door.

FITNESS CENTER
Our fitness center is located on the second floor for your workout needs.
You must be 18 years or older to use the equipment. This facility will be
open from 8:00 A.M. until 10:00 P.M. Please use your villa key.

GUEST SERVICES………………………………….Touch 0 or 4925

HOUSEKEEPING………………………………….Touch 4923
Call Guest Services for special housekeeping department needs. Some services require additional fee.

INTERNET
Available free for Bluegreen owners

KEY CARD
Should you lose your key card, please notify Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your key card to Guest Services upon check-out.

LAUNDRY
For your convenience, washer and dryers are located in each guest room.

LOST AND FOUND………………………………….Touch 4925
For articles lost or found, please contact Guest Services.

MAIL AND MESSAGES
Mail received at the resort may be collected by either calling or stopping by Guest Services. For telephone messages follow the instructions on your inroom telephone plate. You can drop outgoing mail at Guest Services.

PARKING
A complimentary parking pass is available from the concierge for all registered resort guests. The resort cannot be responsible for items left in vehicles on the property. A fee of $35 plus applicable fees will be charged for all additional vehicles.

PET POLICY
For the convenience of other guests and in an effort to help us provide the cleanest and most sanitary accommodations available, pets are not permitted.

REFRESHMENT CENTER
Refreshment Center is available in the owner’s lounge on the 16th floor, from 7AM – 10PM daily offering infused flavored water. Coffee service is also available from 7:00 AM – 12:00 PM. Also, we have available upon request hot tea and chocolate, in addition to the coffee starter kit provided in your unit.

RESERVATIONS………………………………….1-800-456-2582
Reservations can be made by dialing our toll-free number, or Bluegreen
website, 24 hours a day, 7 days a week.

RESORT MANAGER………………………………….Touch 4919
Our Resort Manager is readily available to discuss your concerns or offer assistance.

SAFETY DEPOSIT BOXES
Please do not leave money or valuables in your room. Under state law, the
resort cannot be responsible for the loss of articles. For the security of your
valuables, all units have been provided with a free safety deposit box. You
may use your own four digit code or use a barcode card.

SECURITY………………………………….Touch 6810
Your safety and security are the utmost concern to those of us who welcome
you as our guest. Please familiarize yourself with the safety guidelines
provided in this directory. If a security need arises, please contact Guest
Services for immediate attention.

SWIMMING POOL
See actual Pool Rules posted right before entering onto the Pool area.

TAX
Sales taxes are based on local and federal requirements.

TRANSPORTATION
We will be happy to arrange for taxi service or provide additional information concerning your transportation needs.

VENDING MACHINES
Vending machines are located on the second floor right outside the fitness center.

VOICEMAIL
For your convenience, we offer guest voice mail. To access your voice mailbox, follow the instructions printed on your telephone.

WAKE-UP SERVICE………………………………….Touch 4925
If you would like a wake-up call, please notify Guest Services.

WORSHIP SERVICE………………………………….Touch 4925
To better serve you we ask that you contact Guest Services for an up to date listing including telephone numbers.

Our Housekeeping Department takes great pride in the quality of their work. If for any reason we do not meet your expectations, please contact Guest Services at extension 4925, or the Resort Manager at extension 4919.

Bath Towels
If you would like your bath towels exchanged please contact the Guest
Services at extension 4925.

Pool Towels
For your convenience pool towels have been provided in the pool area.

Garbage
Trash Chutes are located on Floors 9 – 17 directly across the ’04 units.
Room key is needed to access the trash room

Washers and Dryers
Located in every unit.

The following are available for additional charges.

Trash and Tidy (includes vacuum of unit and bed linen change)

Full Service Clean

Check Out Instructions:
1. Remove bed linen and leave on floor.
2. Leave all towels and terry inside bathtub
3. Leave all trash inside bag and tied
4. Leave dishes in dishwasher and turn on.

Area Information

Attractions

Dining
Please contact the Concierge desk at extension 4926 for area information.

Golf Courses

Medical

Our Address: 144 Elk Place, New Orleans, LA 70112

Phone Number: 504.371.5800

Check-in and out information:

Check-in: 4 pm

Check-out: 10 am

Guest Services is staffed 24 hours. If there is anything at all we can assist you with, please stop by or call Guest Services at extension 0.

Key Card
Should you lose your key card, please notify Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your key card to Guest Services upon checkout.

Safety Deposit Boxes
Please do not leave money or valuables in your room. Under state law, the resort cannot be held responsible for the loss of these articles. For the security of your valuables, use the safe located in your room.

Pet Policy
Unfortunately, pets are not allowed at The Marquee. But we do understand they are like family. Please contact Guest Services for information about pet boarding.

Smoking Policy
We are a completely nonsmoking resort.

A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.

Resort Amenities

Pool Rules

• Swim at your own risk. Owners and management are not responsible for accidents and injuries.
• Pool/spa for use by registered guest only.
• No solo swimming.
• No running boisterous or rough play.
• No person under the influence of alcohol or drugs should use pool
• No spitting or blowing nose in pool.
• Persons with diarrhea or nausea should not enter pool.
• Persons with skin lacerations, infections, or blisters should not enter the pool.
• No animals or pets allowed in pool area.
• Breakable serviceware and glass bottles are prohibited in the pool area Children under the age of 14 must be accompanied by an adult.
• Please shower before entering pool.
• Pool hours 7am – 10pm. Do not enter pool/spa at any other time.
• Maximum number of swimmers allowed in this pool is 10
• A first aid kit is located at:
• Emergency phone is

Safety & Security
Welcome to your home away from home. Vacation is a time for fun and relaxation; however, just like at your home, safety and security begins with you. It is our goal that your time spent with us is enjoyable, which also means feeling safe and secure. We provide on-site security 24 hours a day, 7 days a week. Here are a few safety tips recommended for you to follow: Inside Your Room

• Keep the dead bolt locked when inside your room.
• Do not allow strangers into your room. If someone’s identity seems suspicious, dial 0 and report them to Guest Services.
• Never leave your children unattended. Familiarize them with their new surroundings and other safety procedures.
• Make sure to lock your vehicle and take all valuable items inside with you and/or store them in your trunk out of sight.

Key Cards

• Keep track of your key card by keeping it with you at all times. Do not give it to others.
• Return your key cards to Guest Services at your check out time.

On and Off the Property

• Never leave your wallet, keys, or purse unattended.
• Ask our staff for the most direct driving directions when preparing to travel to attractions.
• Instead of carrying cash, use a credit card or traveler’s check when making large purchases. Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.
• If you see any activity that appears suspicious, please dial 0 and/or report it to Guest Services.
• Pay attention to when and where you are walking or parking. Be aware of your surroundings.

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Dear Resort Guest,

On behalf of the entire resort staff, I am pleased to welcome you to The Marquee. We are delighted that you have chosen to share happiness with your loved ones during your stay at this unique resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.

New Orleans is unlike any city you’ll ever visit, and nowhere are experiences more vibrant than the French Quarter, from the sights to the sounds to the cuisine. As our guest, we invite you to use all of the amenities available in your room and throughout the resort. And this guide provides you with helpful information about Bluegreen Club La Pension. If there is anything we can do to make your stay with us more comfortable or enjoyable, please don’t hesitate to ask.

Sincerely,

The Management and Staff at The Marquee