Carolina Grande™

Air conditioner
Press the On/Off and set to your desired temperature. Do not set the A/C temperature below 70 F as it may cause the A/C to stop working. If any door is ajar, the air conditioner will turn off automatically.

Alarm Clock
Before setting the time, make sure no audio is playing through the FM radio or Soundflow by pressing the Off button, then press and hold Set Al 1 to Set Alarm 1. Press < Clock Tuning or Clock Tuning > to set the alarm time. Press and hold <Clock Tuning or Clock Tuning > to decrease or increase the time value quickly. To confirm this alarm time, press Set Al 1. Follow the same steps to Set Alarm 2.

Blender
While unplugged, set blender container into base, place liquid or soft ingredients into blender and place the lid on securely. Plug in & press the desired settings on the panel to start.

Coffee Maker

Open top cover of coffee maker. Pour desired amount of water in water reservoir. Water level indicator is on the side of the coffee maker. Put coffee filter in filter basket. Add 1 tbsp ground coffee per cup in coffee basket. Close coffee maker cover. Make sure pot cover is on before placing the coffee pot on the heating plate. Turn the knob to “Brew”. Press On/Off button and the red light indicator will turn on.

Clothes Washer
The washing machine is located below the dryer.  Lift lid and load machine with clothes (Do not overload). Pour the desired amount of detergent (1 detergent pack per load). Set load size and then set desired wash/rinse temperatures. Push in knob and scroll to desired settings and pull to start to wash.  Additional detergent is available at the Guest Services desk.

Clothes Dryer
The dryer is located in the entryway closet or in the dining area closet. Be careful not to overload the machine. Open door and load dryer with clothes. Set the dryer and press the start button to begin. Clean the lint trap after each use (located on the inside back wall of the dryer).

Dishwasher
Fill main detergent cup located on the side of the front door with dishwashing powder or tabs provided and slide closed. Close door and turn button to desired wash. Slide the lever to start the dishwasher. Do not use liquid soap, as this will cause the dishwasher to overflow.

Fire Extinguisher

Located under the kitchen sink or (3) located in the outside hallways on each floor.

Garbage Disposal
Run water and turn on the garbage disposal switch located on the wall behind the sink. Do not put your fingers into the drain/disposal. Do not put metal, glass, bones, tobacco, eggshells or greasy items into the disposal.

Hair Dryer
Hair Dryer can be found underneath the bathroom sink. Switch hairdryer to ‘Hi’ or ‘Low’.

Ice Maker
To make ice, make sure the switch is “on”. Then lower the handle for electronic ice makers. Make sure the switch is up to the 1, not the 0

Iron
Fill with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables or floor.

Microwave
Do not place foil, metal or plastic inside the microwave. Select a temperature, desired minutes and press start. Refer to the inside of the microwave door for further instructions on how to operate.

Oven
Place food inside on middle rack. (Do not place paper products or plastic inside the oven). Turn knobs to set desired temperature and press start. For timed cook, press cook time, press hour button up/down, and press start time up/down.

Shower
Twist the handle to desired water temperature. Pull the knob above the waterspout to turn the shower on.

Toaster
Place toast or bagel into slots. Set desired color and push down lever. Toast will automatically pop up when ready.

Everyone at Carolina Grande is dedicated to delivering the best vacation experience possible. The following services are available by dialing 0 or stopping by the guest services desk located in the lobby.

Lost and Found
For articles lost or found, please contact Guest Services.

Wake-Up Service
Please contact Guest Services to schedule a wake-up call.

Transportation
Contact Guest Services for available rental agencies at extension 0, 8801 or 8802.

Credit Information
We accept American Express®, Discover®, MasterCard® and Visa®.

Emergency
Dial (9) 911. For a non-emergency, see “Area Information” for the telephone listing of local Medical Centers.

Exercise Room
Sorry, we do not have here at the resort. Information is available at Guest Services for local Gyms located nearby for those needing a larger fitness facility.  Guests also have access to the gym at The Carolinian Beach Resort, 3rd floor.

We take great pride in our work and strive to deliver exceptional service to our guests every day. If, for any reason, our cleanliness does not meet your satisfaction, please call us directly at extension 0, 8801 or 8802, so that we may correct any deficiencies. We do not provide complimentary daily maid service, but offer the following options:

Maid Service
Daily and midweek villa maid service is available by request for a fee.

Laundry
Washer and dryer units are available within each unit.

Airport

Myrtle Beach International
1100 Jetport Rd  Myrtle Beach, SC 29577
843.448.1589

Grand Strand Airport
2800 Terminal St, North Myrtle Beach, SC 29582
843.272.5337

Transportation

Anchor Taxi
1510 Cannon Rd., Myrtle Beach, SC 29577
843.444.0101

Enterprise Rent-A-Car
911 Jason Blvd., Myrtle Beach, SC 29577
843.249.6848

Yellow Cab
713 63rd Ave., N Myrtle Beach, SC 29572
843.444.0444

Approximate Rates for Taxi
Airport – $12
Broadway – $10
501 Tanger Outlets – $15
Barefoot Landing – $15
Tanger (North) – $15
Restaurant Row – $15
Coastal Grand Mall- $12

Hospital

Grand Strand Regional Hospital
809 82nd Pkwy., Myrtle Beach, SC 29572
843.692.1000

Grocery and Drug Stores

Piggly Wiggly
12th Ave. North, Kings Hwy., MyrtleBeach, SC 29577
843.448.4813

Walmart
3915 N Kings Hwy., Myrtle Beach, SC 29577
843.353.5590

Rite Aid
29th Ave. North Kings Hwy., Myrtle Beach, SC
843.444.2479

Our Address: 2505 North Ocean Blvd., Myrtle Beach, South Carolina 29577

Check-in and out information:

Upon check-in, each reservation requires a major credit card. Guest Services does not accept cash.

Check-in: 4 pm or after

Check-out: 10 am or before

Key Card
Should you lose your Key Card, please notify the Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your Key Card to the front desk upon check-out. Please keep your keys away from cell phones for the keys may get de-coded and new ones would need to be made.

Parking
Parking is available and shared with our neighbors at The Carolinian Beach Resort. If parking deck in Carolina Grande is full, please use the six story parking deck behind the resort. Please have parking pass visible in vehicle at all times when on property. Violators may be towed at the owner’s expense.

Pet Policy
Unfortunately, pets are not allowed at Carolina Grande. But we do understand they are like family. Please contact Guest Services for information about pet boarding.

Smoking
We are a nonsmoking resort.

A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.

Vending / Coffee
Vending machines are located on the 1st and 2nd floors near the elevators. Complimentary coffee is offered daily in the lobby from 7am to 12 noon.

Pools / Spa (seasonally)
Located on the 6th floor. Open seven days a week, seasonally, from 9 am to 10:30 pm. Children must be accompanied by a guardian at all times. NO lifeguard on duty, so swimming is at your own risk. NO glass in the pool areas please. Pool towels are in your room and your responsibility. The Carolinian Resort water amenities are also available to Carolina Grande Owners and Guests.

Internet
Internet- Wireless connection can be accessed in your suite, the lobby and pool deck.  There are two options available. Limited access free of charge or if you need more bandwidth there is a nominal fee.

Grocery Delivery | 9 am – 9 pm
Get the items you need without interrupting your stay. With grocery delivery from Publix Super Markets, Powered by Instacart, simply go to publix.com/resortdelivery to shop online for family meals, snacks, over-the-counter medicines, and staple items. Groceries are hand-picked by professional shoppers from Instacart, packed, and delivered to the resort, often in as little as one hour. Publix Super Markets has been dedicated to providing customers with the highest quality stores, selection and service for nearly 90 years. Publix grocery delivery is available in select zip codes in seven southeastern states.*Item prices vary from in-store prices. Service fees may apply. Available in select zip codes. Customer must be present to receive delivery.

Inside Your Villa

• Keep the dead bolt locked when inside your villa.
• Do not allow strangers into your villa. If someone’s identity seems suspicious, dial 0 and/or report them to Security or Resort Manager.
• Never leave your children unattended. Familiarize them with their new surroundings and other safety procedures.
• Make sure to lock your vehicle and take all valuable items inside with you and/or store them in your trunk out of sight. The resort is a “Park at Your Own Risk” property.

Keys

• Keep track of your key(s) by keeping them with you at all times. Do not give your villa keys to others.
• Return your key to Guest Services when you check out or drop your keys in any of our express check-out boxes conveniently located in the garage entrance/exit.

On and Off the Property

• Never leave your wallet, keys or purse unattended while at the pool.
• Ask our associates for the most direct driving directions when preparing to travel to attractions.
• Instead of carrying cash, use a credit card or traveler’s check when making large purchases. Do not draw attention to yourself by displaying large amounts of cash or expensive jewelry.
• If you see any activity that appears suspicious, please dial 0 and/or report it to Security and Resort Management.
• Pay attention to when and where you are walking or parking. Be aware of your surroundings.

Fire Safety

• Upon arrival please locate your fire extinguisher. It can be found beneath the kitchen counter.
• Locate the fire alarm and all exits (inside and outside your villa). Make sure everyone in your group knows those locations.
• Familiarize yourself and your group with the resort fire evacuation plan and agree on a meeting place where you can account for everyone in your group. The back parking deck is recommended.
• Ensure that all Key Card holders keep their cards with them at all times.
• Add the external resort phone number (843.282.8800) to your cellphone contacts.
• To operate the fire extinguisher, pull the pin and squeeze the handle. Spray back and forth in a sweeping motion at the base of the fire.
• First call: The fire department (9 + 911, or 911 on your cellphone).
• Second call: Guest Service desk, ext. 0. Identify yourself and your location and briefly describe the situation.
• If you are in a public area, calmly leave through the nearest exit.
• If you are inside your villa, touch the villa door. If it is hot, DO NOT OPEN IT. If the door is cool, brace your shoulder against the door and open it slowly. Be prepared to close it quickly if flames or smoke are on the other side.
• If you are able to leave your villa, remind everyone of the agreed upon meeting place, take your key, close the door behind you and sound the nearest alarm.
• Use the nearest stairwell or fire exit. DO NOT TAKE THE ELEVATOR.
• Crawl or keep low to reduce exposure to odorless carbon monoxide.

If you can not leave your room please follow these steps:

• If neither landlines nor cell service is available, signal to those outside your room that you are inside by hanging a sheet from your balcony handrail.
• Turn off the air-conditioner.
• Place wet sheets around the doorjamb. Block any vents that are emitting smoke.
• Open the windows ONLY if you are certain you are letting in fresh air.
• If the walls are hot, splash them with water. Use your ice bucket to cool them.
• If there is smoke in your villa, stay as low as possible and keep your nose and mouth covered with a wet cloth.
• DO NOT JUMP unless instructed by fire safety officials prepared to catch you. Otherwise continue the actions prescribed above and signal from your window for help.

Your vacation villa includes the following amenities:

Cable TV
Press the power button on the television or remote. Guide button will show the channel line up.

DVD player
Make sure DVD player is on. Press input button on remote and hold down for 3 seconds. Use the up and down arrows to select AV.Load disc and hit play.

Bedding 
All rooms have king beds with a sleeper sofa, full kitchens and private ocean view balconies.

Resort Number: 843.282.8800

Resort Fax Number: 843.282.8850

Helpful Numbers

Guest Services: 0, 8801 or 8802
Security: Ext. 0 or Dial 9 + 843.957.5246
Housekeeping: 8814
VIP Services: 8803, 8806

Room-to-Room
7 + Room Number, if room has three digits
Dial Room Number, if room has four digits

Emergencies
9 + 911 or 911

No Charge  
Local Calls:  9 + Number
Toll-Free Calls:  9 + 1 + Number

Charges will apply
Local Information:  9 + 411
Long Distance- Domestic (Billed to villa):  9 + 1 + Area Code + Number
Long Distance- Domestic (collect or credit card): 9 + 1 + 0 + Area Code + Number
International Calls (collect or credit card):  9 + 01 + Country Code + City Code + Number
International Calls (Billed to villa):  9 + 011 + Country Code + City Code + Number
(Example Call to England: 9 + 011 + 44 + 161 + 000-0000)

International calls include operator assistance charges, plus Sprint’s per minute rate plus tax.

Message Retrieval
For telephone messages, dial 55.

Dear Resort Owners / Guest,

We’re delighted that you’ve chosen to share happiness with your loved ones during your stay at this unique Bluegreen Vacations resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.

We hope you’ll take advantage of all that Carolina Grande™ has to offer, including our spectacular views of the ocean and Grand Strand, the hub for shopping and dining. You’re also welcome to use the amenities next door at The Carolinian Beach Resort—the outdoor pool, hot tubs and a Lazy River.  We know you will enjoy this area, which is home to sun-drenched golden beaches, great shopping, dining and a variety of entertainment.

This is an Autism Friendly Travel location. We are here to support people with Autism and their families. Go to championautismnetwork.com to learn about autism friendly travel along the Grand Strand.

Make yourselves at home, and remember we are prepared to do whatever we can to ensure your stay is enjoyable.

Sincerely,

The Management and Staff at Carolina Grande

For information regarding Experiences and Activities please follow our Facebook page “Bluegreen Myrtle Beach”.

Take a look! Here’s a sneak peek at some of the exciting activities and adventures you and your family can enjoy while visiting Myrtle Beach, SC. Visit or Call the Concierge’s Desk at ext. 8806 or “0” for more information.For maps and area attractions, please visit the VIP Services Desk located in the Lobby or call Ext. 8803. For Golf tee-times, Show inquiries or attraction information, please call either Ext. 8803 or 8806.

Upcoming Events 

Shopping, Dining, and Attractions

Barefoot Landing
4898 Hwy. 17 South, Myrtle Beach, SC 29572
843.272.8349

Broadway at the Beach
1325 Celebrity Cir., Myrtle Beach, SC 29577
843.444.3200

Brookgreen Gardens
1931 Brookgreen Drive, Murrells Inlet, SC 29576
843.235.6000

Family Kingdom Amusement Park
300 S. Ocean Blvd., Myrtle Beach, SC 29577
843.626.3447

Hollywood Wax Museum
1808 21st Ave N, Myrtle Beach, SC 29577
843.444.0091

Myrtle Waves
3000 10th Ave. North, Myrtle Beach, SC 29577
843.918.8752

Myrtle Beach Boardwalk & Promenade
1st Ave N to 16th Ave N, Myrtle Beach, SC 29577

Myrtle Beach Pelicans (Texas Ranger’s Affiliation )
21st Ave. N., Myrtle Beach, SC 29577

Myrtle Beach Sky Wheel
11th Ave. North and Ocean Blvd., Myrtle Beach, SC 29577

Top Golf
2850 Robert M Grissom Parkway, Myrtle Beach, SC 29577
843.945.3318

When it comes to dining, the choices are always decadent and prepared with flair. Have your fill of tasty food at some of the city’s most scrumptiously delicious restaurants. For menu or suggestions, please dial 0 for Guest Services.

FlapJacks
2600 N Kings Hwy, Myrtle Beach, SC 29577
843.626.5941

Uncle John’s
402 24^th Ave., North, Myrtle Beach, SC 29577
843.626.2016

Mammy’s Kitchen
11th. Ave., North Kings Hwy., Myrtle Beach, SC 29577
843.448.7242

Magnolia’s at 26^th Restaurant
2605 N. Ocean Blvd., Myrtle Beach, SC 29577
843.839.3993

Hot Stacks Pancake House
1501 N Kings Hwy, Myrtle Beach, SC 29577
843.448.4668

River City Café
404 21st Avenue North, Myrtle Beach, SC 29577
843-448-1990

Dagwood’s Deli
400 11^th Ave., North, Myrtle Beach, SC 29577
843.448.0100

Sea Captain’s House Restaurant
3002 N. Ocean Blvd., Myrtle Beach, SC 29577
843.448.8082

TBonz Gill & Grill
1169 Seaboard Street, Myrtle Beach, SC 29577
843.946.7111

Ultimate California Pizza (behind the resort)
2500 North Kings Hwy, Myrtle Beach, SC 29577
843.626.8900

Chestnut Hill
9922 Hwy., 17 North, Myrtle Beach, SC 29572
843.449.3984

Rioz Brazilian Steakhouse
2920 Hollywood Dr., Myrtle Beach 29577
843.839.0777

Chesapeake House
9918 Hwy. 17 North, Myrtle Beach, SC 29572
843.449.3231

Hurricane Maggie’s
7710 North Kings Highway, Myrtle Beach, SC 29572
843.497.5000

The Original Benjamin’s Calabash Seafood Buffet
9593 NorthKings Hwy., Myrtle Beach, SC 29577
843.449.0821

Kirk’s Ice Cream Parlor
2500 N Kings Hwy, Myrtle Beach, SC 29577
843.626.3422

Ben & Jerry’s
2005 North Ocean Blvd. #C, Myrtle Beach, SC 29572
843.213.1754

Cold Stone Creamery
1130 Celebrity Cir, Myrtle Beach, SC 29577
843.626.7801