Casa Del Mar Beach Resort

Welcome to Casa Del Mar Beach Resort

Air Thermostat
Turn the unit to On/Off., press up or down to desired temperature. Make sure the unit is in cool position/ heat position, whichever you desire (73º F – 77º F is a cool temperature.) Do not turn A/C below 70º F as it may cause the A/C to malfunction and stop working. Please do not leave any of the doors ajar, the air conditioner will stop functioning properly.

Alarm Clock
To set the alarm, press/hold the sleep button and set the time you want the alarm to go off. Slide the alarm selector to Radio or Buzzer.

Blender
Set blender container into base, place liquid or soft ingredients into blender and place the lid on securely. Press the desired settings on the panel to start.

Coffee Maker
Insert filter in the top opening by sliding opening to the right. Place entire contents of provided coffee packet (for 12 cups) and close lid. Lift the back opening and fill with water. Press On/Off.

Clothes Washer
The washing machines are located on the 1st floor. The machines are complementary. Lift lid and load machine with clothes (Do not overload). Pour the desired amount of detergent (1 small box per load). Set load size and then set desired wash/rinse temperatures. Push in knob and scroll to desired settings and pull to start to wash. Detergent is available for purchase in the Gift Shop or at the Front Desk.

Clothes Dryer
The dryer machines are located on the 1st floor. The machines are complementary. Open door and load dryer with clothes (Do not overload). Set the dryer and press the start button to begin. Clean the lint trap after each use (Lint collector is located on the inside back wall of the dryer).

Dishwasher
Open dishwasher; fill main detergent cup located on the side of the front door with dishwashing powder and slide closed. Close front door and turn button to desired wash. Slide the lever to start the dishwasher. Do not use liquid soap, as this will cause the dishwasher to overflow.

DVD Player
A limited supply of DVD players are available your use and enjoyment. Please contact Guest services by dialing ext 0 (available first come/first served).

Did you bring your own DVD player or Gaming Station and need assistance setting it up? We can help! Just contact Guest Services by dialing ext. 0

Fire Extinguisher
Locate the fire extinguisher. Pull the pin and squeeze handle. Spray back and front in a sweeping motion at the base of the fire. CALL 911 (dial 9-911)!

Hair-dryer
Remove hair-dryer handle from the wall or bag. Press the switch to the ON position 1 or 2. Position 1 is low and position 2 is for high.

Guest Bath Shower
Turn on water and set to desired temperature.

Ice Maker
To make ice, push the lever to the lower position.

Iron
Fill the iron with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables or floors.

Jacuzzi Tub (select units)
Fill tub with water at desired temperature. Press center button on dial console to enable jets. Do not use bubble bath or other type of soap liquid.

Microwave
Each microwave oven has the specific instructions inside for your convenience. Please follow the instructions provided within the microwave/oven. Do not place cups of water, foil, metal or plastic inside microwave.

Oven (select units)
Open oven door and place food inside on middle rack. (Do not place paper products or plastic inside oven.) Turn knobs to set desired temperature.

Telephone
Pick up telephone to place or receive a call. See dialing instructions on the telephone or in this “In Room Directory”.

Television
Press the power ON the television or remote. Press the channel up or down.

Toaster
Place toast or bagel into slots. Set desired color and push down lever. Toast will automatically popup when ready. For one slice of toast, use the side of toaster labeled “one slice.”
Beach Flag Warnings

Driving
While the beach is accessible to pedestrians and bicyclists 24/7, beach driving is restricted to specific areas (weather and tides permitting) from one hour after sunrise to one hour before sunset. During sea turtle nesting season, May 1 – Oct. 31, driving hours are set from 8 a.m. to 7 p.m. Traffic lanes and speed limits are clearly marked.

The $5 vehicle access fee is used to offset operational costs and is great entertainment value. The fee is good all day. Re-entry on the same day is allowed with a receipt.

Pedestrians have the right of way on the beach.

Parking

Beach parking is available in marked areas just west of the traffic lanes and east of the Conservation Zones. Be sure to park perpendicular to the shoreline, and for safety reasons, do not position yourself, chairs or umbrellas between cars.

General Beach Rules and Regulations
These rules and regulations are strictly enforced by the beach patrol who will issue a fine if they are disobeyed.

Please take care not to park in soft sand areas or on vegetation.

Please use only paper products on the beach, and dispose of them in the trash cans which are posted conveniently throughout the length of the beach.

The legal drinking age is 21.

No open bottles or alcohol (including beer) on the beach or in the streets.

No animals are allowed on the beach.

SPECIALIZED BEACH WHEELCHAIRS ARE AVAILABLE

Beach wheelchairs are available free at these Volusia County Lifeguard stations and parks on a first-come first-serve basis
- 301 Cardinal Blvd., Ormond Beach (386-676-4160)
- 11 S. Ocean Ave., (Main Street), Daytona Beach (386-239-6484)
- Dunlawton Avenue, Daytona Beach Shores
- Lighthouse Point Park, Ponce Inlet
- Flagler Avenue, New Smyrna Beach
- Frank Rendon Park, 2705 Atlantic Ave., Daytona Beach Shores
- Tom Renick Park, 1575 Oceanshore Blvd., Ormond-by-the-Sea
Everyone at Casa Del Mar Beach Resort is dedicated to delivering the best vacation experience possible. The following services are available by dialing 0 or stopping by the guest services desk located in the lobby.

Wake-Up Service
We provide alarm clocks in your room for your convenience. Please contact the Front Desk, extension 0 for a personal wake-up call.

Loss Prevention Our resort has night time security. Report any security related problems to the Front Desk, extension 0. Lost and Found Contact the Front Desk at extension 0 for inquiries

Copies/Fax
Fax service is available at the Front Desk. Please call the Front Desk for pricing information, extension 0.

Mail
Mail may be dropped off at the Front Desk.

Phone
Messages A flashing light on your telephone indicates a message is waiting. Touch *8 to retrieve your messages.

Transportation
See the “Area Information” insert for telephone numbers or call the Concierge to arrange transportation to local area attractions, extension 750.

Florist
For information or assistance with ordering flowers or balloon bouquets, please call our Concierge at extension 750.

Golf
See the “Area Information” insert for telephone listings or call the Front Desk to arrange tee times, extension 0.

Housekeeping Services
For questions regarding housekeeping services, room inventory or complimentary cribs and high chairs, please contact the Front Desk at extension 0.
We take great pride in our work and strive to deliver exceptional service to our guests every day. If, for any reason, our cleanliness does not meet your satisfaction, please call us directly at Ext. 0, so that we may correct any deficiencies.

Towel Exchange In an effort to preserve Florida’s natural resources our housekeeping department does not automatically exchange your towels. Towel exchange is available, upon request, on Monday and Wednesday between the hours of 9am and 3pm. Please contact our Guest Services desk at ext 0 to schedule your exchange.

Pool Towel For your convenience each unit is equipped with pool towels based on the unit occupancy. Used pool towels may be exchanged at the front desk on a one-for-one basis only. At the end of your stay, please leave your pool towels in the unit. All pool towels unaccounted for will carry a charge of $25.00 per towel.

Clothes Washer/Dryer The washing machines are located on the 1st floor. The machines are complementary. Detergent is available for purchase in the Gift Shop or at the Front Desk.

Housekeeping Tidy | $25.00 per clean (Studio/1 br)/ $35.00 per clean (2 br) Includes exchange of bath towels, remaking the bed (linen is not replaced), removing bagged trash, bathroom and kitchen touch up, and vacuuming traffic areas. Please be advised that our staff will not disturb guests’ personal belongings.

Midweek Clean | $45.00 per clean (Studio/1 br)/ $60.00 per clean (2 br) Includes exchange of bath towels, remaking the bed with new linens, trash removal, cleaning and sanitizing the bathroom and kitchen, and vacuuming. Please be advised that our staff will not disturb guests’ personal belongings.

Before you leave Please take a moment to tidy up a bit. Housekeeping has limited time to clean units before the next guests check in. We strive to give excellent service and thank you for your help.
- Please all linens and towels in the bathroom
- Place all used dishes, pots and pans in the dishwasher and start it
- Dispose of trash down the trash chute located on the north end of the building

Medical

Emergency 9-911

Florida Hospital Oceanside 386-672-4161

Twilight Pediatrics 386-615-4414

Poison Control 1-800-282-3171

Airlines

Air Canada 1-888-247-2262

Air Tran 1-800-247-8726

American Airlines 1-800-433-7300

British Airways 1-800-247-9297

Continental Airlines 1-800-231-0856

Delta Airlines 1-800-221-1212

Icelandair 1-800-223-5500

Japan Airlines 1-800-525-3663

Jet Blue 1-800-538-2583

Northwest – KLM 1-800-225-2525

Southwest 1-800-435-9792

United 1-800-241-6522

USAir 1-800-428-4322

Virgin Atlantic 1-800-862-8621

Airports

Daytona International Airport 386-248-8030

Sanford International Airport 407-585-4000

Jacksonville International Airport 904-741-4902

Orlando International Airport 407-825-2352

Orlando Executive Airport 407-894-9831

Kissimmee Gateway Airport 407-847-4600

Shopping

Ormond Beach Farmer’s Market (Thursdays Only) 386-451-2138

City Island Farmer’s Market (Saturdays Only) 571-232-6807

Daytona Flea and Farmers Market 386-253-3330

Publix Supermarket 386-677-3098

Volusia Mall 386-253-6783

St Augustine Premium Outlets 904-825-1555

Post Office 386-677-3839

55 E. Granada Blvd.

Public TransportationThe city’s newly expanded trolley route, connecting Daytona Beach’s beachside (A1A) and historic downtown district, provides visitors with more dining, shopping and entertainment options.
Trolley service runs mid January through Labor Day.Hours of Operation: Noon – 7pm – Monday through Saturday

Volusia County’s Public Transit System.

Regular bus service throughout Volusia County is available from VOTRAN. Hours vary. Please contact the office at (386) 756-7496 for current schedule.

Taxicabs

Yellow Cab 386-255-5555

Worship Services

Please contact our Concierge desk at ext 750 or one of our friendly Guest Service associates at ext 0 for information on local houses of Worship.

Fishing

The area is rich in every type of game fishing, ranging

from fresh water to deep sea fishing. A license, available

from most sporting goods stores, Wal-Mart or bait and

tackle shops, is required for fishing.

Wal-Mart (ask for sporting goods)

Our Address: 621 South Atlantic Avenue, Ormond Beach, Florida 32176

Check-in and out information:

Check-in: 4:00 PM
Check-out: 10:00 AM

Upon check-in, each reservation requires a major credit card. We accept American Express, Discover, MasterCard and Visa. Casa Del Mar is a cash free Resort.

Luggage Carts
Luggage carts are available at the parking garage. Please return to garage area after use. If you need assistance with your luggage, please contact the Front Desk for assistance, extension 0.

Pets/Service Animals
Sorry, pets are not permitted to stay at our resort, however kennels are located nearby. Please contact Guest Services by dialing ext. 0 for a list of Kennels in the area. Service animals are permitted within Federal guidelines. If you utilize a service animal, please inquire with Guest Services about walking areas and access to pool decks. Service animals are not permitted in the pools/spas nor should they be left unattended in units or unleashed while on property.

Trash
Trash chute is located on the north end of the building. Please do not leave trash outside your villa overnight.

Recycling
All recyclable items (paper, glass, cardboard and plastic) can be disposed of in marked bins located by the elevator landing on every other floor.
Casa Del Mar is pleased to offer a variety of resort amenities to make your vacation experience even more enjoyable.

Smoking Policy
We kindly ask that you refrain from smoking in the units. To accommodate the needs of all our guests, smoking is permitted in the balconies and public areas surrounding our property. If you or anyone in your party smokes out on the balcony, we kindly ask you ensure that the balcony door is closed as to not contaminate the unit. There is a $300 charge to guests who do not comply with our smoke-free policy.

Internet Service | 24 hours
Internet access is available with our compliments in the Lobby. Usage is on a first-come, first-serve basis and for 15-minute intervals. An adult must accompany anyone under the age of 14. Basic WiFi service is available for free in your unit. Additional WiFi capabilities is available for a charge. Please refer to the WiFi card in your check in packet for instructions or contact Guest Services.

Coffee | Available all day
Rise and shine for a freshly brewed cup of coffee in Parrots Lounge. In-room: Guests are provided with one complimentary starter pack of coffee in each unit. Additional coffee is available to purchase at the Front Desk for a nominal fee.

Parrots Lounge | Ext. 600
Come visit Parrots Lounge, a laid back, ocean-view lounge with a tropical vibe. Featuring a full bar and food menu. Parrots Lounge is currently under construction.

Pool Towels | Ext. 0
For your convenience each unit is equipped with pool towels based on the unit occupancy. Used pool towels may be exchanged at the Front Desk on a one-for-one basis only. At the end of your stay, please leave your pool towels in the unit. All pool towels unaccounted for will carry a charge of $25 per towel.

Swimming Pool and Spa | 8 am – sunset
Please note there is no lifeguard on duty, and adults must supervise children. Absolutely no diapers are allowed in the swimming pool or hot tub. For safety, absolutely no glass bottles or containers are allowed on the pool deck. Safety equipment and life preservers should never be used for play. Please observe all posted rules and regulations. NO DIVING.

Fitness Center | 6 am – 10 pm
Located on the first floor. Adults only – 18 years and older. Key access required.

Board Games

We are happy to provide a great selection of board and card games to our guests. Please contact Guest Services to check out the games and return when finished as a courtesy to others.

DVD Players

A limited supply of DVD players are available your use and enjoyment. Please contact Guest services by dialing ext 0 (available first come/first served). Did you bring your own DVD player or Gaming Station and need assistance setting it up? We can help! Just contact Guest Services by dialing ext. 0
Welcome to your home away from home by the sea. Vacation is a time for fun and relaxation; however, just like at your home, safety and security begins with you. It is our goal that your time spent with us is enjoyable, which also means feeling safe and secure. Here are a few safety tips recommended for you to follow:

Inside Your Room
Keys Cards
On and Off the Property
Fire Safety
Upon Arrival
In Case of Fire
Code Adam

CODE ADAM is a “missing child” safety program in the United States and Canada, originally created by Wal-Mart stores in 1994. It is named in memory of Adam Walsh, the 6-year old son of John Walsh (the host of Fox’s America Most Wanted). Adam was abducted from a Florida shopping mall in 1981 and was later found murdered.

Legislation enacted by Congress in 2003 now mandates that all federal office buildings employ the program. Each Bluegreen location has joined the list of shopping malls, retail shops and amusement parks participating in the CODE ADAM program. Our employees are trained to follow the six steps outlined by the National Center for Missing and Exploited Children

The Front Desk is your first point of contact to report a child or special needs person missing.

Remember that vacation is a time for fun and relaxation; however, just like at your home, safety and security begins with you.

LIGHTS OUT FOR SEA TURTLES

A FEDERALLY PROTECTED SPECIES

From May 1st through October 31, the area beaches host an unusual marine visitor – the sea turtle. These magnificent animals crawl from the ocean at night to the dry beach above the tide line. Using her flippers, she scoops out a nest and lays ping-pong ball sized eggs. After filling in the nest cavity and disguising it with sand, she returns to the sea. This process takes about two hours. Two months later, about a hundred baby turtles (hatchlings) emerge from each of these nests and crawl to the ocean. This amazing cycle of Mother Nature is thousands of years old.

Our government has taken several steps to protect these gentle creatures and the fragile dune area. Beach driving and parking is prohibited west of an established dune conservation zone and beachfront lighting at night is limited. The tiny hatchlings can be confused by bright lights and stray west onto busy Highway A1A. Please do the following when on the beach during sea turtle season:

• Don’t disturb a turtle that is crawling to or from the ocean or laying eggs. Watch from a distance of at least 30 feet.• Avoid shining lights on the beach at night as this may frighten away nesting females and, interfere with the hatchlings ability to find the sea.

• Avoid walking or cycling in nesting areas

• Report any injured or dead sea turtles to any Volusia County Beach Services employee.

• Do not disturb markers or protective screening over turtle nests. These nests are being studied and protected.• Avoid walking on the beach dunes.

• Don’t disturb nesting sea birds.

• Don’t litter. Cigarette butts, fishing line and other trash can harm the animals and birds along the beach.

Lights from hotels, condominiums and other beachfront properties can confuse the mother turtle and hatchlings when they try to return to the ocean. It is critical the beach be kept as dark as possible each night during this special time.

To assist us in providing the most environmentally-sensitive conditions for our turtle neighbors, we respectfully ask that you keep your balcony light turned off during this period and close your drapes at night if your room is lighted.

We apologize for any inconvenience this may cause. We believe protection of the turtles is important.

To learn more about these majestic sea creatures visit the Marine Science Center, located at 100 Lighthouse Dr. in beautiful Ponce Inlet. You’ll be able to view sea turtles up-close at the rehabilitation facility, as well as rescued sea birds and a kid-friendly teaching lab — complete with microscopes! For a sneak peak visit www.marinesciencecenter.com or call (386) 304-5545.

Your vacation villa includes the following amenities:

Cable TV
Press the power button on the television or remote. Guide button will show the channel line up.

DVD player
DVD player available at the Front Desk upon request. Make sure DVD player is on. Press input button on remote and hold down for 3 seconds. Use the up and down arrows to select AV.Load disc and hit play.

Coffee Maker
Insert filter in the top opening by sliding opening to the right. Place entire contents of provided coffee packet (for 12 cups) and close lid. Lift the back opening and fill with water. Press On/Off.
Resort Number: 386.672.4550

Helpful Numbers
Resort Activities: Ext. 750
Concierge Services: Ext. 750
Front Desk: Ext. 0
Housekeeping: Ext. 0
Parrots Lounge: Ext. 600
Engineering: Ext. 0
Security: Ext. 0
VIP Member Services: Ext. 750

Emergencies: Dial 9 + 911

Outside Numbers
Beach Patrol: 386-676-4160
Fire Department (Non-Emergency): 386.676.3255
Police: 386-677-0731

No Charges
Local Calls: 9 + Number
Toll-Free Calls: 9 + 1 + Number
Local Information: 9+ 411

Long distance calling
In order to make long distance calls, a calling will need to be used. Calling cards are available at most major gas stations and grocery stores.

Phone Messages (Non-Emergency): *8 on telephone

BLUEGREEN CORPORATION

4960 Conference Way North, Suite 100

Boca Raton, Florida 33431

Main Telephone 561.912.8000

Main Facsimile 561.912.7940

OWNER SERVICES

Main Telephone 800.456.2582

Hours of Operation 8:00 a.m. – 9:00p.m. (Monday-Friday) 9:00 a.m – 5:30 p.m (Saturday)

RESORT WEBSITE

www.bluegreenonline.com

BLUEGREEN VACATION RENTALS DEPARTMENT

800.456.0009

BLUEGREEN VACATION CLUB™
Owner Reservations 1.800.456.CLUB (2582)
Dear Resort Guest,

We’re delighted that you’ve chosen to share happiness with your loved ones during your stay at this unique Bluegreen Vacations resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.

We hope you’ll take advantage of all that Casa Del Mar Beach Resort has to offer, including our oceanfront pool, outdoor hot tub, Parrot’s bar and lounge overlooking the ocean and more! We know you will enjoy this area, which is home to sun-drenched golden beaches, great shopping, dining and a variety of entertainment.

Make yourselves at home, and remember we are prepared to do whatever we can to ensure your stay is enjoyable.

Sincerely,

The Management and Staff at Casa Del Mar Beach Resort
Attractions- Ormond/Daytona area

The Casements                                               386-676-3216

Daytona Beach Kennel Club                           386-252-6484

Daytona Flea & Farmers Market                     386-253-3330

Daytona Speedway                                         386-254-2700

Daytona Lagoon                                              386-254-5020

Deep Sea Fishing                                           See Concierge

Halifax Historical Museum                               386-255-6967

Marine Discovery Center                                 386-428-4828

Marine Science Center                                    386-304-5545

Marineland                                                       888-279-9194

Museum of Arts and Science                           386-255-0285

Ormond Memorial Art Museum & Gardens      386-676-3347

Ormond Beach Winery                                     386-671-2636

Ponce De Leon Inlet Light House                    386-761-1821

Attractions – Orlando and nearby area

Busch^® Gardens                                              813-987-5082

Gatorland                                                        407-855-5496

Jungleland Zoo                                               407-396-1012

Kennedy Space Center                                  321-452-2121

Ripley’s Believe It or Not                                407-363-4418

Sea World                                                      407-363-2613

Universal Studios                                          407-363-8000

Walt Disney World                                        407-824-4321

Wet N’ Wild                                                   407-351-1800

Golf Courses

Call the Front Desk for preferred reservations, tee times

LPGA Champions Course                        386-274-5742

The original course was designed by Rees Jones, with

fairway mounds and bunkers leading to rolling Bermuda greens.

LPGA Legends Course                            386-274-3880

Legend designed by Arthur Hill is a par 72 course, has been

recognized as the nation’s most “women-friendly”

by Golf for Women Magazine.

Daytona Beach Golf Club                       386-258-3119

One of the area’s oldest golf facilities. Complete

practice facilities and a 10,000 foot putting green.

Halifax Plantation Golf Club                   386-676-9600

Meticulously manicured fairways, bordered by magnificent

ancient oak trees.

Indigo Lakes Gold Resort                       386-254-3607

Ranked as one of Florida’s top courses by Golfweek magazine,

designed by Lloyd Clinton.

River Bend Golf Club                              386-673-6000

The course is situated along the Tomoka River with plenty

of towering oaks and pines. Has rolling fairways and the

bunkered Bermuda greens.

Tomoka Oaks Golf & Country Club       386-677-7117

Located among picturesque oaks, Tomoka Oaks provides

a friendly family-oriented place to relax and enjoy your

favorite leisure activity.
Ormond Beach and Daytona offer a wide variety of restaurants and Bars, including our very own Parrots Lounge. Please contact the concierge desk at ext 750 or one of our friendly Guest Service associates at ext 0 to inquire about our favorite local eateries.