Bluegreen Club La Pension™

Air
Make sure the unit is in cool position/ heat position, whichever you desire (73º F – 77º F is a cool temperature.) Please do not turn A/C below 70º F as it may cause the A/C to malfunction and stop working.

Blender (selected units and available upon request-Deluxe 600-Watt)
      Features and Benefits

• Cover (Just press on: tight fitting seal resists leakage)
• Measured Pour Lid  (allows you to measure and add ingredients without removing the cover)
• Electronic Touch-pad Controls (On/Off button turns blender on or off)
• High Button (Choose High speed to blend ingredients to the desired consistency. Blue LED lights will indicate which speed you are using.)
• Low Button (Choose low speed to blend ingredients to the consistency. Blue LED lights will indicate which speed you are using.)
• Ice Crush Button (Press Ice Crush and begin crushing. This button is the best speed for crushing ice.)
• Pulse Button (Allows you to pulse at High/Low or Ice Crush speeds, so you can blend ingredients only as much as needed.)

Coffee Maker
Before brewing coffee, make sure the thermal carafe is in position on the resting plate and the top cover is closed. Plug the cord into an electrical outlet.

Power Unit: Turn the Function knob to Brew, press the On/Off button and the blue indicator light will turn on. Or set the Auto On function and the Auto indicator will light.

Lift the water reservoir lid and pour in the desired amount of water using the water level indicator located at the side of the coffeemaker.  Helpful hints: using cold water in the carafe can affect brewed coffee temperature. “Preheat” your carafe by rinsing it out with hot water before brewing.

Cup preference : Select 1-4 cup button if you are brewing fewer than 5 cups. Our provided coffee packs are for 4 cups, use 2 packs if you are making 8 cups.
Add the ground coffee:  Remove the filter basket by grasping the handle and lifting straight up. Insert provided coffee filter packs or  #4 paper filter. Be sure the paper filter is completely open and fully inserted in the basket. It may help to fold and flatten the seams of a paper filter beforehand. Add 1 level scoop (1 tablespoon) of ground coffee per cup. Adjust the amount according to taste.

_{Note: The maximum capacity for ground coffee is 15 scoops (15 tablespoons) for this coffee maker. Exceeding this amount may cause overflow if the coffee is too finely ground. Replace the filter basket in the filter basket holder and press firmly on cover to be sure it closes securely.}

After brewing is complete: Once the coffee has finished brewing, the unit will immediately shut off and alerts you with five beeps. Coffee will continue to stream from the filter for several seconds.

_{Note: Reservoir cover may be hot during and directly after brewing. Wait at least 10 minutes before opening.}

Cook tops (in selected units)
2 seal burner’s electric cook top. The control knobs are on the counter top.

Dishwasher (in selected units)
Open dishwasher; fill main detergent cup located on the side of the front door with dishwashing powder and close. Close the front door and press start button. Do not use liquid soap, as this will cause the dishwasher to overflow.

Fire Extinguisher
Locate the fire extinguisher (under the kitchen sink). Pull the pin and squeeze handle. Spray back and forth in a sweeping motion at the base of the fire. CALL 911 (dial 9-911)!

Hair Dryers
Located in each unit.

Iron
Fill the iron with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables or floors. Please dispose of excess water when finished.

Microwave & Convection Oven (in selected units)
Microwaves are located above the range and above the counter in units that do not have a conventional oven. You can cook by microwave/convection oven.

Cooking Controls: Microwave Cooking Time and Auto Features:

• Press time cook and press once or twice, turn and push dial to enter amount of cooking time.
• Express cook/Add 30 seconds (Start immediately).
• Defrost: press once (time) amount of defrosting time; Press twice (Auto) food weight. Power level (Power level 1-10).

Sensor Features: Turn and push dial to enter option (more or less).

• Popcorn press once or twice (start immediately)
• Reheat (start immediately)
•  Beverage: start immediately. Cook (food type 1-7) option: more/less time

Convection Oven Cooking: Press convection cooking. Turn and push dial to enter oven temperature and cook time.

Combination Cooking: Press combination cook. Turn and push dial to enter oven temperature and cook time.

Microwave only (selected units)
Open the door and place food on the glass plate (Do not place cups of water, foil, metal or plastic inside microwave.) Enter desired minutes and press start.

Ovens (in selected units)
Open oven door and place food inside on the middle rack. Do not place paper products or plastic inside of oven. Turn knob to set desired temperature and press start. This a free standing range with 4 seal burners.

Toaster (Classic 2-Slice)

    Features and Benefits:

• Browning Control (Sets desired toast color from light to dark, with six browning levels.)
• Bagel Button (Adds extra time to toasting cycle: LED lights when selected)
• Defrost Button (Defrost and toast frozen bread: LED lights when selected)
• Reheat Button (Reheats without browning or toasting: LED lights when selected)
• Cancel Button (Interrupts toasting process.)
• Slide-out Crumb Tray (Pulls out to clean crumbs that collect in bottom of toaster)
• Cord Storage (Take up excess cord and keeps countertop neat.)

Everyone at Bluegreen Club La Pension is dedicated to delivering the best vacation experience possible. Let us show you what New Orleans is all about.

Concierge Services, dial *95
Concierge Services can be found in the lobby area. The associate on duty will be pleased to assist with booking historic tours making dinner recommendations, or informing you on the wonderful things happening around the city!

Check the activity board in the lobby for updated activities and local weather.

The following services are available by dialing 0 or stopping by the Guest Services desk located in the lobby. If there is something that is not listed below please let us know. We are more than happy to assist you with any special requests.

Copies/ Fax Services

Lost and Found

Mail and Messages

Wake-Up Service

Cribs : Available as a special request. The number of available cribs is limited and will be provided on a first come, first serve basis.

Transportation: See the “area info” insert for telephone numbers or call Concierge Services at ext. 0 to arrange transportation to local area attractions.

_{Many items that you may need for your stay with us are available upon request. A few items are: toothbrushes, tooth paste, pots and pans, bowls and pitchers. This list is not all-inclusive so please feel free to ask for any item not listed.}

Our Housekeeping Department takes great pride in the quality of their work in your room. We are dedicated to making your stay as enjoyable as possible.  If for any reason our cleanliness does not meet your satisfaction, please call Guest Services at extension 0, so that we may correct any deficiencies.

Full service will be provided mid week to guests who have a 7-night reservation. Should you need additional cleaning during your visit, we offer a full housekeeping service for a charge.

Hours of operation : 8 am to 5 pm

Daily Housekeeping (no charge)
Service includes:

• Towel replacement, once daily
• Trash removal, once daily

Full Housekeeping 
Service includes:

• Towel replacement
• Trash removal
• Bathroom cleaning
• Kitchen and dining table
• Dishes will be cleaned
• Beds made with fresh linen
• Floors mopped and vacuumed
• Supplies replenished

• Studio – $25.00
• 1 Bedroom – $50.00
• 2 Bedroom – $75.00

Tidy of Room 
Services include:

• Vacuum
• Bed (remake)

• Studio – $15.00
• 1 Bedroom -$30.00
• 2 Bedroom – $50.00

If linens are missing from your unit upon check-out, a charge will be added to your bill.

• Towels – $15.00 each
• Sheets – $40.00 each

Below we have listed some important local phone numbers you might need while you are vacationing with us in New Orleans. Local Hospitals, airlines, transportation, etc…

Airport 

Louis Armstrong New Orleans International Airport
900 Airline Drive, Kenner, LA 70062
504.303.7500

Transportation

Global Transportation
(Limousine/ Shuttle Bus to airport, etc)
504.723.2887

United Cab Service
504.522.9771

White Fleet Cab Service
504.948.6635

Car Rentals

Avis
2024 Canal Street  New Orleans, LA 70112
504.523.4317

Budget
1317 Canal Street, New Orleans, LA 70112
504.565.5600

Address: 115 Decatur Street, New Orleans, Louisiana 70130

Phone Number: 504.207.7400

Check-in and out Information

• Check-in  4:00 pm
• Check out 10:00 am

Key Card
Should you lose your key card, please notify Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your key card to Guest Services upon checkout.

Safety Deposit Boxes
Please do not leave money or valuables in your room.  Under state law, the resort cannot be held responsible for the loss of these articles.  For the security of your valuables, use the safe located in your room.

Pet Policy
Unfortunately, pets are not allowed at Bluegreen Club La Pension. But we do understand they are like family. Please contact Guest Services for information about pet boarding.

Smoking Policy
We are a completely nonsmoking resort.

_{A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.}

Sun Deck
Located on both the 4^th and 7^th floor rooftops

Barbeque Gas Grill
Located on the 4^th and 7^thfloor decks. Guests wanting to use the gas grill should contact the front desk requesting maintenance to connect the gas tank for grill, and bring cooking utensils to the deck. Upon completion, guest shall contact Guest Services to request maintenance to disconnect the gas and remove the utensils.

Ice Machine & Vending Machines 
Located on the 4^th floor sundeck

Laundry 
Located on the 3^rd floor and are available at no charge. Complimentary detergent is available at Guest Services.

Recreational Games
Located on the 4th and 7^th floor sundecks. Board games are also available to be signed out at Guest Services.

Internet
Complimentary Wi-Fi. This benefit is for all guests.

Fire Safety

• Upon arrival, please confirm that your fire extinguisher is located beneath the kitchen counter.
• Locate the fire alarm and all exits (inside and outside your suite). Make sure everyone in your group knows those locations.
• Familiarize yourself and your group with the resort fire evacuation plan and agree on a meeting place where you can account for everyone in your group.
• Ensure that those responsible for key cards carry them at all times.
• Add the external resort phone number (504.207.7400) to your cellphone contacts.
• To operate the fire extinguisher, pull the pin and squeeze the handle. Spray back and forth in a sweeping motion at the base of the fire.
• First call: The fire department (9 + 911, or 911 on your cellphone).
• Second call: Guest Services. Identify yourself and your location—then briefly describe the situation.
• If you are in a public area, calmly leave through the nearest exit.
• If you are inside your suite, touch the suite door. If it is hot, DO NOT OPEN IT. If the door is cool, brace your shoulder against the door and open it slowly. Be prepared to close it quickly if flames or smoke are on the other side.
• If you are able to leave your suite during a fire, plan to meet on the Custom House steps. This is the designated meeting place for all guests and employees. It is located on Decatur St. across from the resort.
  
• Use the nearest stairwell or fire exit. DO NOT TAKE THE ELEVATOR.
• Crawl or keep low to reduce exposure to odorless carbon monoxide.

If you can not leave your room please follow these steps

• If neither landlines nor cell service is available, signal to those outside your room that you are inside by hanging a sheet from your window.
• The windows at Club La Pension DO NOT open, however; in case of a fire break the window and hang a sheet outside of it. This will notify the fire department that there is someone in the room.
• Turn off the air-conditioner.
• Place wet sheets around the doorjamb. Block any vents that are emitting smoke.
• If the walls are hot, bail them with water. Use your ice bucket to cool them.
• If there is smoke in your suite, stay as low as possible and keep your nose and mouth covered with a wet cloth.
• DO NOT JUMP unless instructed by fire safety officials prepared to catch you. Otherwise continue the actions prescribed above and signal from your window for help.

Resort Number 504.207.7400

helpful numbers
Guest Services: 0
Housekeeping : 7403
Maintenance : 0
Poison Control : 800.222.1222
Emergency:  9 + 911

No Charges  
Room-to-Room: dial 8  + the room number. If the unit has a 2 digit room number, you must dial 83 + the room number

Local Calls: 9 + Number

Local information: 9+ 411

Charges will apply
Toll-Free Calls: 9 + 1 + Number ($0.25 per call)

Long Distance information: Dial 9 + Area Code + 555 + 1212
Long Distance/Domestic:  9 + 1 + Area Code + Number
Long Distance/Domestic Collect: 9 + 0

International Calls: 9 + 011 + Country Code + City Code + Number
(Example Call : 9 + 011 + 44 + 161 + 000-0000)

Surcharges are applied to international calls only.
Charge per call includes rates comparable to AT&T rates plus establishment markup.

Message Retrieval
Push the blinking red “Message” light. To retrieve, replay or delete your message, follow the recorded prompts as directed.

Watch All Your Favorite Shows!

For a complete listing of TV channels, please refer to the chart located  next to the TV in your suite. A great lineup of entertainment is waiting.

2 : WWL
3 : WWL/CBS
4 : COX4
5 : TLC
6 : LOCAL
7 : WDSU/NBC
8 : LOCAL ACCESS
9 : WVUE/FOX
10 : CSPAN
11 : WGNO/ABC
12 : WYES/PBS
13 : WNOL/CW
14 : WLAE/PBS
15 : WWL/NEWS
16 : KGLA/TELEMU
17 : TBS
18 : WHEATHER CH
19 : HSN
20 : WHNO
21 : OVC
22 : BET
23 : A&E
24 : FOX NEWS CH
25 : TNT
26 : FX
27 : MTV
28 : USA
29 : CNN
30 : DISNEY CHANNEL
31 : NICKELODEON
32 : DISCOVERY CHANNEL
33 : HEADLINE NEWS
34 : LIFETIME
35 : ESPN
36 : ESPN 2
37 : COX SPORTS
38 : FOX SP. HOUSTON
39 : COMEDY CENTRAL
40 : BRAVO
41 : VH1
42 : SPIKE TV
43 : CNBC
44 : E!
45 : SYFY
49 : WPXL/ION
50 : UNIVISION
51 : WGN
59 : TUR.CL.MOVIES
60 : AMC
61 : TRU TV.
62 : HALLMARK CHANNEL
63 : HISTORY CHANNEL
64 : CARTOON NETWORK
65 : ABC FAMILY
66 : TRAVEL CHANNEL
67 : FOOD NETWORK
68 : HGTV
69 : ANIMAL PLANET
70 : TV LAND
72 : MSNBC
73 : SPEED CHANNEL

Cable TV – Provided in each room. If you like to view the channel guide please see the tv guide page with a list of all the channels.

DVD Player – Based on availability.

iHOME – Located on the night stand in your bedroom.

Alarm: To WAKE to your iPhone/iPod, your iPhone/iPod must be properly docked and off ( not in play mode) or alarm will not sound.
Steps:

1. Press and hold the clock icon button for 2 seconds until the display flashes.
2. Press the Hour Button until the desired alarm hour is display.
3. Press the Minute Button to set the desired alarm minute. Remember to set the correct AM or PM if you are using the 12 hour format.
4. Press the clock Button again to exit the setting mode. You should hear 2 beeps indicating the alarm is set.
5.  To snooze during the alarm, press the Snooze/Dimmer Button. The alarm will be silenced for 9 minutes, then come on again.
6. To turn the alarm off, press the alarm/reset button. The alarm will come again the next day at the same time.
7. If the alarm is not turned off after it sounds, it will play for approximately one hour then turn off automatically. This cycle will repeat every 24 hours unless the controls are changed.

_{Note: If there is no iphone/ipod present or there is no music detected on the iPhone/iPod at alarm time, the iP21 will automatically switch to buzzer alarm. Make sure to adjust the volume level for comfortable wake up volume. When the alarm is sounding, the Alarm Icon will flash.}

Listening to your iPhone/iPod 
Dock the already playing iPhone/iPod. The iP21 will automatically turn on and you will hear the music playing from your iPhone/iPod. The iPhone/iPod Icon will appear at the right lower corner display, indicating iPhone/iPod playing mode. For enhanced bass, press the EXB Expanded Base Switch located on the back of the unit turn ON.

_{Note: If the playing song/music loudness is toll low on the iPhone/iPod itself, the iP21may not detect that the iPhone/iPod is in play mode. Press the button again on the iP21 to play it.}

When the iPhone/iPod is docked and in standby mode, press >II the button on theiP21 to play it. The iPhone/iPod will appear at the right lower corner the display, indicating iPhone/iPod playing mode.
Press the >II Button again to pause play; press again to resume it.
Press the raise volume button and to lower volume button on the iP21 to adjust the system volume.
To turn the iP21 OFF, press the power button on the iP21. Your iPhone/iPod will continue charging while in the dock.

Dear Resort Guest,

On behalf of the entire resort staff, I am pleased to welcome you to Bluegreen Club La Pension.  We are delighted that you have chosen to share happiness with your loved ones during your stay at this unique resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.

We believe the extraordinary examples of art and architecture you see throughout our fully-renovated resort do justice to the color, heart and soul of New Orleans.  New Orleans is unlike any city you’ll ever visit, and nowhere are experiences more vibrant than the French Quarter, from the sights to the sounds to the cuisine. Bluegreen Club La Pension—the oldest building on Canal Street—is the gateway to those experiences.

As our guest, we invite you to use all of the amenities available in your room and throughout the resort. And this guide provides you with helpful information about Bluegreen Club La Pension. If there is anything we can do to make your stay with us more comfortable or enjoyable, please don’t hesitate to ask.

Sincerely,

Donna Brown
General Manager

Take a look! Here’s a sneak peek of some of the exciting activities and adventures you and your family can enjoy while visiting. New Orleans is a city full of excitement, enchantment and energy, meaning the list of things to do and see is endless. If you would like more information or possible tickets to any of these activities please feel to contact the Concierge.

D-Day Museum
945 Magazine Street
New Orleans, LA 70130
(Main Entrance on Andrew Higgins Drive)
504.528.1944

Contemporary Arts Center
900 Camp Street
New Orleans, LA 70130-3908
504.528.3805

Harrah’s Casino
228 Poydras Street
New Orleans, LA 70130
504.533.6000

New Orleans Arena
1501 Girod Street
New Orleans, LA 70113
504.587.3663

Audubon Zoo
6500 Magazine Street
New Orleans, LA 70118
504.212.5282

Aquarium of the Americas
1 Canal Street, New Orleans, LA 70118
504.581.4629

Audubon Insectarium
423 Canal Street New Orleans, LA 70130
504.581.4629

Entergy IMAX Theatre
1 Canal Street New Orleans, LA 70130
504.581.4629

Dining is a passionate art form in New Orleans. As the city itself is a melting pot of cultures, its food equally represents the many different flavors and spices that make the area unique to anywhere else in the world. We invite you to walk through the streets of New Orleans and follow your nose to the nearest place that serves gumbo, jambalaya, burgers or po-boys – or follow our lead and try one of these top-rated establishments. We guarantee you will love whatever you order.

The following restaurants are within walking distance from Bluegreen Club La Pension.

BREAKFAST IDEAS

The Ruby Slipper Cafe
200 Magazine Street, New Orleans, LA 70130
504.525.9355
Daisy Dukes
121 Chartres Street, New Orleans, LA 70130
504.561.5171

Mena’s Palace
200 Chartres Street, New Orleans, LA
504.528.0217

LUNCH IDEAS

Deannie’s 
841 Iberville Street  New Orleans, LA 70112
504.581.1316

Felix’s
739 Iberville Street, New Orleans, LA 70130
504.522.4440

Redfish Grill
115 Bourbon Street, New Orleans LA 70130
504.598.1200

DINNER IDEAS

Mr. B’s
201 Royal Street,New Orleans, LA 70130
504.523.2078

Palace Cafe
605 Canal Street, New Orleans, LA
504.523.1661

Antoine’s
713 St. Louis Street,  New Orleans, LA 70130                               
504.581.4422

BAR & PUB IDEAS

Pat O’Briens
624 Bourbon Street, New Orleans,LA 701330
504.525.4823

Carousel Bar & Lounge
214 Royal Street, New Orleans, LA 70130
504.523.3341

Lafitte’s Blacksmith Shop Bar
941 Bourbon Street, New Orleans, LA 70116
504.593.9761