Our Engineering Manager Is Broc Lynch, Engineering Supervisor Is Brent Lannon.
Press On/Off and press left or right for desired temperature. Make sure the unit is in cool position/ heat position, whichever you desire (75º F – 77º F is a cool temperature.) Do not turn A/C below 75º F as it may cause the A/C to malfunction and stop working. Do not leave any doors open as this will cause the air conditioner to malfunction.
To set the alarm, turn selector on top of Radio to Set Alarm, hold button for hour and minutes to desired time. Select the side alarm button to Radio or Buzzer.
Sit blender container in base, place liquid or soft ingredients into blender and place the lid on securely. Press the desired settings on the panel to start.
Open top of coffee maker. Place filter pack of coffee provided for 10 cups in holder and fill reservoir with water and close lid. Set knob on BREW and push in for ON. To open, (unlock) the top of coffee carafe, turn lid to the right, to close (lock) the top of the coffee carafe, turn lid to the left.
Washer and Dyers
They are located in each unit off of master bedroom in standard and in presidential units off of the kitchen
Load only dishwasher safe items into dishwasher. Load dishes in dishwasher racks so the insides of bowls, pots and pans are facing the spray arms.
Locate the fire extinguisher (underneath the kitchen sink cabinet,). Pull the pin and squeeze handle. Spray back and forth in a sweeping motion at the base of the fire. CALL 911 and Guest Services by hitting 0 on phone or dialing 828-743-4400.
Remove hair-dryer from the bag on top of counter. Press the switch to the ON position 1 or 2. Position 1 is low, position 2 is for medium and position 3 is for high.
Guest Bath Shower:
Turn on water by pulling spout and set to desired temperature. Pull the ring above the waterspout to turn the
To make ice, lower the handle. May take 24hours to make a large quantity.
Fill the iron with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables, or floors.
Each microwave oven has the specific instructions inside for your convenience. Please follow the instructions provided within the microwave/oven. Do not place cups of water, foil, metal or plastic inside microwave.
Please do not hesitate in contacting us for further instructions if needed.
Open oven door and place food inside on middle rack. (Do not place paper products or plastic inside oven.) Turn knobs to set desired temperature. Please do not leave any cooking equipment unattended at any time.
Pick up telephone to place or receive a call. See dialing instructions on the telephone.
Press the power ON the television or remote. Press the channel up or down.
Place toast or bagel into slots. Set desired color and push down lever. Toast will automatically pop up when ready. For one slice of toast, use the side of toaster labeled “one slice.”
If you need assistance, please call front desk or engineering. Broc, Brent, Chris and Rich are Happy to help.
tv guide Channel Guide
Local Channels are 2-21
Everyone at Club Lodges at Trillium is dedicated to delivering the best vacation experience possible. Please ask Front Desk for a map of Trillium and local information. The following services are available by dialing 0 or stopping by the guest services desk located in the lobby.
Resort Manager is Andrew Harlfinger, Guest Services Manager is Teresa Creighton and Guest Services Supervisor Is Katie Woodard. Please let us know if there’s anything you need!
Reservations can be made by dialing 800.456.2582, or by signing in to bluegreenowner.com.
Copy services are available at Guest Services.
Lost and Found
For articles lost or found, please contact Guest Services or dial 0.
Mail and Messages
Mail received at the resort may be collected by either calling or stopping by Guest Services. For telephone messages, follow the instructions on your in-room telephone plate. You can drop outgoing mail at Guest Services.
Postage is available at current postal rates at Guest Services.
Safety Deposit Boxes
Please do not leave money or valuables in your room. Under state law, the resort cannot be responsible for the loss of articles. For the security of your valuables, all units have been provided with a free safety deposit box. You may use your own four-digit code.
Items Available by Request
Cleaning supplies such as Sanitizing Spray, Laundry Detergent, Dish Soap/Sponge, Dishwasher Pods are located in a basket on the wall of the laundry closet.
See Front Desk for List of on-site activities.
Club Lodges now has the owner Wristbands! See front Desk.
DON’T MISS OUR MINI SPA/MASSAGE ROOM AT CHECK IN OFFICE!
Come enjoy relaxing sounds and moments with a salt lamp, massage chair and sound machine.
Check out our Gift Shop.
Security Hours: 11pm-7am
IN CASE OF EMERGENCY, dial ‘911’ or call the Front Office.
Katie, Allison, Angie, Melanie and Tawnia are happy to assist with ANYTHING you need. Just give us a call or come see us at the check in office.
Our Housekeeping Department takes great pride in the quality of their work. If for any reason we do not meet your expectations, please contact Guest Services at 828-743-4400 or the Resort Manager at ext. 4444.
Housekeeping Manager is Amelia Puckett and The Housekeeping Supervisors Are Kimberly Mcconnell and Chrissy Brice.
If you would like your bath towels exchanged, please contact the Guest Services by hitting 0 on the room phone.
Do note there may be a charge:
Deliver Fresh Towels (Up to 8 sets): $15.00 Charge.
Need Extra Towels? WE will provide full sets.
(One Bath Towel, One hand towel, One washcloth) $2.00/set
For your convenience pool towels have been provided in your villa located in closet in master or guest bedroom. We are happy to exchange these towels for you during your stay at Housekeeping. If you require additional pool towels, they can be signed out at Housekeeping.
Bear-proof trashcans are provided on property. If you require assistance in removing your trash mid-stay please contact the Front Desk by hitting 0 on your unit phone or Maintenance at 4446.
Washers and Dryers
Located in every unit and are supplied with laundry detergent.
Recycling bags are located under the kitchen sink. Please call the Guest Services for pick up.
Check Out Instructions:
We can’t wait to welcome you to the Club Lodges at Trillium. To make the most of your stay, please familiarize yourself with the following details:
MOST IMPORTANTLY, PLEASE ENJOY YOUR STAY WITH US!
Asheville Regional Airport
1 Terminal Dr. #1, Fletcher, NC 28732
US Highway 64 E, Cashiers, NC 28717
Cashiers Valley Pharmacy
2 Cashiers Shopping Center Highway 64 East, Cashiers, NC 28717
Highlands Taxi & Shuttle Service
190 Hospital Drive, Highlands, NC
Glenville-Cashiers Rescue Squad
79 North Norton Rd, Cashiers, NC
Glenville Cashiers Fire Department 579 Frank Allen Road, Cashiers 828.743.9455
Cashiers Service Center
185 State Rte 107, Cashiers, NC 28717
Check-in and out information:
Upon check-in, each reservation requires a major credit card. Guest Services does not accept cash.
Check-in: 4 pm
Check-out: 10 am
Should you lose your Key Card, please notify the Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your Key Card to the front desk upon check-out. Please keep your keys away from cell phones because the keys may get de-coded and new ones would need to be made.
Please park in designated spaces only. Try to keep vehicles to one per unit as spaces are tight. All extra vehicles must park at the Front Office or overflow parking. .
Unfortunately, pets are not allowed at Club Lodges at Trillium. But we do understand they are like family. Please contact Guest Services for information about pet boarding.
We are a nonsmoking resort.
A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.
Welcome to the Club Lodges at Trillium!
Club Lodges at Trillium is a member of the Trillium Links and Lake club, a private golf and lake community. While you are staying with us you are a member of their association. Access to all of the wonderful amenities that Trillium provides please carry your amenity card with you to all locations listed below. All reservations have to be made no more than one week prior to arrival. All equipment is available for checkout at the Guest Services office. ENJOY!
Pool, Restaurants, outdoor tennis courts and 18-hole Golf Course are closed for season and will be reopen Memorial Day weekend through Labor Day weekend!
Club Lodges Common Area Amenities include Grills, Picnic Tables, Cornhole, horseshoes.
Apple Orchard Park is where you will find you Gym, Indoor Tennis, Message studio, Saunas, Garden Golf and Croquet. This facility is open 5 days a week, Monday – Friday, throughout the Winter. The facility is open from 9 AM – 4 PM. You will be required to enter your access code when you are there which is found on your amenity card.
At the heart of the Trillium community lies the rustic lodge-style clubhouse that serves as a social gathering spot and fine-dining favorite for Trillium members and Guests. This restaurant offers beautiful mountain views. Reservations are required, please dial ‘0’ on your room phone to reach guest services to assist. Collared shirts and Pants are required. Please have your amenity card ready when you arrive to the restaurant.
For a more casual dining experience, we invite your family to visit The Landings on Lake Glenville. The Landings is the perfect venue for a casual meal or group outing. Please dial ‘0’ to reach guest services to assist in making your reservation. Please have your amenity card ready when you arrive to the restaurant. (Is Closed for the foreseeable future to rebuild)
Trillium Links is, unquestionably, one of the finest championship golf courses in western North Carolina. Regardless of your handicap, you’ll find golf at Trillium Links challenging and enjoyable, with 4 sets of tees, bent grass tees, greens and fairways, magnificent vistas of the Blue Ridge Mountains, all combined with an occasional greeting from the local wildlife. Please dial ‘0’ on your room phone for assistance in setting up your tee time. Golf attire is required. Please have you amenity card ready when you arrive. Golf clubs are available for rent. Please do not use the driving range without a tee time. Golf Cart Paths are off limits without a Tee Time.
Trillium offers two types of tennis experiences. You can play on their outdoor har-tru clay courts located near the pool area. Trillium also offers indoor har-tru clay courts year-round for your enjoyment. Racquets are available for use at Apple Orchard Park. Tennis Shoes are required to play. Please have your amenity card available when you arrive. Court Reservations can be made through Guest services by dialing ‘0’ on your room phone or simply click HERE. When booking online please ensure to include you are a Bluegreen owner & room number if known at the time of reservation in the “notes” section to secure your spot.
Rent a boat and cruise from one of Trillium’s docks to discover cascading waterfalls or a postcard sunset. Hike or boat to sandy banks that line the shores, beckoning you to stop for some relaxing sunning and swimming. Click HERE to make a boat reservation or call Guest Services for assistance. When booking online please ensure to include you are a Bluegreen owner & room number if known at the time of reservation in the “notes” section to secure your spot.
Western North Carolina has some of the best fishing in the entire country. Weather you fish lakes or streams you a guaranteed to have a great time. Please visit Guest Services where we have fishing poles for use. For a 10-day non-NC resident fishing license please click HERE
Trillium Links and Lake club has an extensive event calendar that will enhance your family’s experience while you are here May through November. Please see the link above. Call Guest Services to reserve your spot at these events.
Our pool is a 40-person pool and is across from the clubhouse restaurant and next to the outdoor tennis courts. It is open May through September,
during which the hours will be 8am-8pm. See Guest Services to make a reservation.
Amenities are Seasonal (See Front Desk for information)
18 hole too long? No problem, garden golf is a seven hole, three par course. Located across from our Fitness center is has beautiful greens,
instead of felt. You can hit the ball over water and even sand. Course is open ALL YEAR LONG from 8am to 8pm. Equipment needed for this amenity
is located at Check In office. You’ll will need a wedge, putter and foam balls. Real golf balls are not permitted. Don’t forget your score card
when you pick up your equipment.
Welcome to your home away from home. Vacation is a time for fun and relaxation; however, just like at your home, safety and security begins with you. It is our goal that your time spent with us is enjoyable, which also means feeling safe and secure. Here are a few safety tips recommended for you to follow:
Site security offices hours 11 pm -7AM
Security Guards are Alex and Austin.
Inside Your Villa
On and Off the Property
While a fire at our resort is extremely rare, we feel it is still very important for you and your family to be mindful of what precautions to take should an emergency arise. Plan your escape!
If you can not leave your room please follow these steps:
Code Adam is a nationally recognized missing child safety program in the United States and thousands of department stores, retail shops, shopping malls, supermarkets, amusement parks, and museums volunteer in the program. Bluegreen is proud to add its name to the long list of those participating.
Your Course of Action
If you believe that your child is missing, do not panic, but do take action immediately. Search the area checking wherever a child may crawl or hide. Children think hiding is a game and hiding places are limitless in the mind of a child.
If you still cannot find your child after a thorough search, call Guest Services at “0” and report him/her missing. You will be asked to provide the following information:
Be prepared to report to the Guest Services area to provide additional information if needed.
Guest Services has already been instructed to immediately announce a Code Adam to the Code Adam Team as soon as they receive the report of a missing child. They will provide the team with all the information you have given them. All associates assigned to the Code Adam Team will immediately stop what they are doing and search for the child.
If the child is not found within 10 minutes of initiating the Code Adam, Guest Services will contact local law enforcement and request assistance.
We hope this encounter will never take place, but would like you to know what the appropriate steps to take are, and that Bluegreen will be with you every step of the way.
Guest Services: ‘0’ or 828-743-4400
Resort Manager: 4444
Activities Supervisor: 4442
Trillium Links: 828-734-6161
Apple Orchard Park (gym, sauna): 828-743-7210
Tennis, Pickleball, Croquet: 920-213-6066
The Lakefront Office: 828-743-1610
Pro Shop: 828-743-4251
Your vacation villa includes the following amenities:
Press the power button on the television or remote. Guide button will show the channel line up.
Wi-Fi access is complimentary.
The washing machine is located below the dryer. Lift the lid and load the machine with clothes (Do not overload). Pour the desired amount of detergent (1 small bag of detergent per load). Set load size and then set desired the wash/rinse temperatures. Push in the knob and scroll to the desired settings and pull to start the wash. Washer will not operate with lid open.
The dryer is located on the top of the clothes washer. Open the door and load the dryer with clothes (Do not overload). Set the dryer and press the start button to begin. Clean the lint trap after each use (lint collector is located on the inside back wall of the dryer.)
All cleaning supplies are located in a basket beside Washer/Dryer.
These are located in cabinet in living room.
All kitchens are equipped with dishes.
Each Villa has a gas fireplace in the living room under the tv with a control panel on the wall next to it. Three-bedroom presidential units have the fireplace in living
room as well as on the back patio.
All villas have a private balcony on the back patio.
Three Bedroom Units have back patio that includes gas grills, tv, sitting area, and fireplace.
Dear Resort Guest,
We’re delighted that you’ve chosen to enjoy a unique vacation experience with us at Club Lodges at Trillium. We’re certain your stay will provide you and your family with many opportunities for relaxation, reconnecting with nature and each other, having fun and making lasting memories.
We invite you to take advantage of all that Club Lodges at Trillium has to offer, including our pool and fitness center. While we are proud to offer an enjoyable stay at the resort, we know you’ll want to explore The Blue Ridge Mountains. Surround yourself with nature during a scenic hike or spend the day bird watching. Be sure to bring your clubs and arrange a tee time at our scenic 18-hole golf course.
Again, we extend our warmest welcome. Please know that we stand ready to do whatever we can to make your stay enjoyable.
The Management and Staff of Club Lodges at Trillium
To help you plan your vacation itinerary, below are some of the exciting activities and adventures you and your family can enjoy while visiting the Blue Ridge Mountains. Stop by Guest Services or dial 1 for more information on area attractions.
Great Smoky Mountain Railroad
45 Mitchell St., Bryson City, NC 28713
Cherokee Indian Museum
589 Tsali Blvd., Cherokee, NC 28719
Harrah’s Cherokee Casino Resort
777 Casino Dr., Cherokee, NC 28719
Waterfalls Bridal Veil Falls Whiteside Mountain Trail Sliding Rock High Falls Upper and Lower Cullasaja Falls Dry Falls Glen Falls Rainbow Falls Turtleback Falls Silver Run Falls Whitewater Falls Hiking Road to Nowhere
Highlands Aerial Park
9625 Dillard Rd, Highlands
276 Arrowmont Trail
Whitewater Equestrian Center
6420 Whitewater Road, Sapphire
Highlands Nature Center
930 Horsecove Road, Highlands
Lake Toxaway Nature Center
85 West Club BLVD, Lake Toxaway, NC
347 Jackson Plaza Sylva, North Carolina 28779 (GPS you may have to use “347 Grindstaff Cove Rd”) (828) 631-4754 Grimshawes Post Office
State Rte 107 S and Whiteside Cove Rd
1940 HWY 107 S PO Box 104 Cashiers, NC 28717 1-828-743-7710
Brevard Rock Climbing Gym
240-B S Broad Street; Brevard, NC
828 Escape Room
321 Jackson Plaza, Sylva, NC
Highlands Outpost 7420 Dillard Road, Highlands, NC 828-526-3737
Highlands Ice Rink
600 N. 4th street, Highlands, NC
Black Mountain Fun Zone 5200 Hwy 74 West, Whittier, NC 828-419-0473
Searching for area dining venues? We’ve compiled a list of some of our favorites for your consideration! For more suggestions, please visit Guest Services or dial 1.
The Orchard Restaurant
905 NC-107, Cashiers, NC 28717
Cashiers Valley Smokehouse
281 US-64, Cashiers
6188 N. Hwy 107, Glenville, NC
16 Cashiers School Rd., Cashiers, NC 28717
Crossroads Custard and Coldbrew
45 Slabtown Rd, Cashiers, NC 28717
Slab Town Pizza
45 Slab Town Rd., Cashiers, NC 28717
The Fix Bar & Lounge
3093 US Highway 64 East, Sapphire, NC
4000 US-64, Sapphire, NC 28774
6 NC HWY 107, Cashiers, NC
30 US-64, Cashiers, NC
Happ’s Place Barn & Grill
5914 NC-107, Glenville, NC
The Library Kitchen & Bar
184 Cherokee Trail, Sapphire, NC
Sapphire Mountain Brewing Company
50 Slicers Ave, Sapphire, NC
217 sapphire Valley Road, Sapphire, NC
45 Slab Town Road, Cashiers, NC
The Ugly Dog
25 Frank Allen Rd, Cashiers, NC
Whiteside Brewing Company
128 Hwy 107 N Cashiers, North Carolina 28717
4118 Kitchen + Bar Restaurant
64 Highlands Plaza, Highlands, NC 28741
531 Smallwood Ave. Highlands, NC 28741
Madison’s at Old Edwards Inn
445 Main S. Highlands, NC 28741
490 Carolina Way, Highlands, NC 28741
On the Verandah
1536 Franklin Rd, Highlands, NC 28741
440 Main St, Highlands NC 28741
474 Main St, Highlands, NC 28741
384 Main St. Highlands, NC 28741
151 Helens Barn Ave, Highlands, NC 28741
Azteca Rainforest Bar & Grill
72 Highlands Plaza Highlands, NC 28741
521 Main St. Highlands, NC 28741
Wild Thyme Gourmet
343 Main St Highlands, NC 28741
Ugly Dog Pub
294 S 4th St, Highlands, NC 28741
The Lost Hiker
476 Carolina Way, Highlands, NC 28741
Blue Bike Cafe
423 North 4th st. Highlands, NC
Black Bear Cafe
137 Main st. Highlands, NC
595 Franklin Rd Highlands, NC
470 Skyline Lodge RD Highlands, NC