Press the On/Off and set to your desired temperature. Do not set the A/C/ temperature below 70º F as it may cause the A/C to stop working. The air conditioner may freeze up and stop working should any doors or windows be left ajar.
Washers and dryers are available in your foyer area, these are shared between units. Be careful not to overload the machine. Use one small box of detergent per load. Set load size and desired Wash/Rinse temperatures. Push the knob, scroll to desired settings, then pull the knob to start the wash.
Hemlock Guests Only: For access to the washers/ dryers available in the Hemlock vicinity you must obtain a card from a Guest Services associate upon check-in. The Hemlock laundry facility is centrally located near buildings D & G. For more detailed instructions, please see a Guest Services associate.
Open door and load dryer with clothes, be careful not to overload the machine. Set the dryer and press the start button to begin. Clean the lint trap after each use (lint collector is located on the inside back wall of the dryer).
Fill main detergent cup located on the side of the front door with dish washing powder or tabs provided and slide closed. Close door and turn button to desired wash. Slide the lever to start the dishwasher. Do not use liquid soap, as this will cause the dishwasher to overflow.
Garbage Disposal (Hemlock Units): Run water and turn on the garbage disposal switch located on the wall behind the sink. Do not put your fingers into the drain/disposal. Do not put metal, glass, bones, tobacco, eggshells or greasy items into the disposal.
To make ice, place the switch to the on position. Please not that it may take up to an hour for the ice maker to start producing ice as the water needs ample time to freeze. To turn off ice maker, place the switch to the off position.
Fill with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables or floor.
Do not place cups of water, foil, metal or plastic inside the microwave. Select a temperature between 1 and 11, enter desired minutes and press start. For automatic time, press cook-time, press hour button up/down, and press start time up/down.
Place food inside on middle rack. (Do not place paper products or plastic inside the oven). Turn knobs to set desired temperature and press start. For timed cook, press cook time, press hour button up/down, and press start time up/down.
Pull the ring underneath the waterspout and twist to turn the shower on.
Locate the fire extinguisher in the kitchen closet, mounted on the wall. Pull the pin and squeeze handle. Spray back and forth in a sweeping motion at the base of the fire.CALL 911
Watch All Your Favorite Shows!
For a complete listing of TV channels, please refer to the chart located on the coffee table in the living room. A great lineup of entertainment is waiting.
Mountain Run Villa TV Channel Listing:
03- CBS – WWTV
04- NBC – WPBN
06- ABC – WGTU
07- FOX – WFQX
08- PBS – WCMV
10- Weather channel
11- WGN America
14- FS Detroit
15- Big 10 Network
16- FS Detroit Plus
17- Fox Sports 1
20- NBC Sports Network
21- Fox News Channel
30- A & E
37- Food Network
43- Turner Classic Movies
44- TV land
45- ABC Family
46- Travel Channel
47- TRU TV
48- Comedy Central
50- Disney Channel
52- Cartoon Network
53- Animal Planet
54- Discovery Channel
59- ION Television
60- National Geographic
62- Disney XD
Hemlock TV Channel Listing:
7.2- TV Guide
14.2- The Weather Channel
14.3- Esquire (G4)
17.1- HBO 2
17.2- HBO Signature
17.3- HBO Family
18.3- Reelz Channel
19.2- History Channel
20.2- Fox Business Channel
30.2- Fox News
30.3- Fox Sports 1
31.1- Fox Sports Detroit
32.2- Fox Sports Detroit Plus
32.3- ESPN Classic
33.2- ESPN 2
34.1- Comedy Central
34.2- NBC Sports
35.1- Fox Sports 2
35.2- ESPN News
35.3- Big Ten Network
36.1- CBS Sports
37.2- NHL Network
37.3- The Tennis Channel
38.1- NFL Network
38.2- NFL Redzone
38.3- MLB Network
39.1- Outdoor Channel
39.2- The Sportsman Channel
39.3- National Geographic
40.1- Investigation Discovery
40.2- Science Channel
40.3- Smithsonian HD
41.2- Golf Channel
42.3- Discovery Channel
43.2- Velocity HDT
44.2- CNN Headline News
46.1- Destination America
46.2- BBC America
46.3- DIY Network
47.3- Travel Channel
48.3- Animal Planet
49.1- TV Land
51.1- Food Network
51.2- Cooking Channel
52.2- We TV
52.3- Hallmark Movie Channel
53.1- Hallmark Channel
53.3 Lifetime Movie Network
54.1- Cartoon Network
54.2- Disney Channel
54.3- Disney XD
55.1- Nick Jr.
55.2- Nick 2
55.3- Nicktoons Network
56.2- ABC Family
57.1- MTV 2
57.2- MTV Hits
57.3- MTV Jams
58.1- VH1 Classics
58.3- VH1 Soul
59.1- Charter Mainstreet
59.3- CMT Pure Country
60.1-60.4: Music Channels
Everyone at Mountain Run at Boyne is dedicated to delivering the best vacation experience possible. The following services are available by dialing 0 or stopping by the guest services desk located in the lobby.
Lost and Found
For articles lost or found, please contact Guest Services.
Mail and Postage
Postage stamps are available for sale at the front desk. Mail may be dropped at the front desk, picked up between 10AM-1PM weekdays.
We provide alarm clocks in your room for your convenience. Please contact the front desk by dialing “0”, for an automated wake-up call.
A complimentary shuttle is available through Boyne Mountain from the hours of 8:30am – 9pm on Saturday and Sunday and 8:30am – 5:30pm midweek. To reach the shuttle operator after these specified times dial 6000 – (0) from your room phone. Otherwise, the shuttle runs on a circuit and picks up every half an hour on the hour and the 1/2 hour at 4 locations which are marked with a red “shuttle pick up” sign. Those are located at the top of the clubhouse, building 16, 17 and 21.
Shuttle schedule may vary due to holidays and may also be delayed due to traffic and inclement weather.
See the “Area Info” tab for telephone numbers of several airlines.
We accept American Express®, Discover®, MasterCard® and Visa®.
Dial (9) 911. For a non-emergency, see “Area Information” for the telephone listing of local Medical Centers.
The exercise room is located in the lower level of the clubhouse, opened 24 hours a day. Adults only—16 years of age, key access required.
Our Housekeeping Department takes great pride in the quality of their work in your villa. We are dedicated to making your stay as enjoyable as possible.
Your comments are a valuable resource that we use to make sure we are consistently meeting your standards. When you check out we will send a comment card to your email.
If for any reason our cleanliness does not meet your satisfaction, please call us directly at extension 0, so that we may correct any deficiencies.
We do not provide daily housekeeping service. All services are upon request and we ask for a 24 hour notice.
Should you need cleaning during your visit, we offer the following services:
Housekeeping will provide a Stayover Cleaning Service for units where guests stay more than six days in the same unit complimentary. Guests staying less than six days requesting this service will incur a $100 onetime fee. A summary of service provided is below:
– Make bed/s with fresh linen
– Clean bathroom/s and replace used terry
– Clean bedroom/s, living and dining room areas
– Clean kitchen area and refresh kitchen towels
– Load dishwasher and start
– Sweep and mop floors
– Refresh guest supplies
– Remove all trash
Housekeeping will provide a Mid-Week Service for units where guests stay more than six days in the same unit complimentary. Guests staying less than six days requesting this service will incur a $75 onetime fee. A summary of the service provided is below:
– Re-make beds with existing linens (change if visibly soiled)
– Exchange soiled terry for fresh
– Empty trash cans
– Replenish guest supplies
– Wipe hard surfaces
– Start dishwasher
– Vacuum carpet
Trash and Tidy
Housekeeping will provide a Trash and Tidy Service for units as requested by guests. Guests requesting this service will incur a $15 onetime fee. A summary of the service provided is below:
– Replace soiled terry with fresh terry
– Empty trash cans
Guest requesting a onetime towel exchange can call Guest Services at any time during their stay by dialing “0” from their room phone. Housekeeping will drop off fresh terry directly to the unit. This service is complimentary.
Pellston Regional Airport
1395 US-31, Pellston, MI 49769
Cherry Capital Airport
27 Fly Don’t Dr, Traverse City, MI 49686
Around the Clock Taxi Service
McLaren of Northern Michigan
416 Connable Ave., Petoskey, MI 49770
Charlevoix Area Hospital
197 State St., Boyne City, MI 49712
Grocery and Drug Stores
121 Water St., Boyne City, MI 49712
710 Spring St, Petoskey, MI 49770
430 N Lake St., Boyne City, MI 49712
Our Address: 3230 Mountain Edge Rd., Boyne Falls, MI 49713
Check-in and out information:
Upon check-in, each reservation requires a major credit card or debit card with a $100 incidental hold for charging privileges at Boyne Mountain. Guest Services does not accept cash for the incidental hold.
Check-in: 4 pm or after
Check-out: 10 am or before – There are no cleaning requirements in the unit at departure time. We simply ask that you call the front desk to let us know that you are departing.
Should you lose your Key Card, please notify Guest Services immediately so that your lock may be recoded. For your safety and security, I.D. will be required to have a new key made.
A complimentary parking pass is available from the concierge for all registered resort guests. The resort cannot be held responsible for items left in vehicles on the property. Boat and trailer parking can be accommodated in our overflow lot located in front of the Preview Center. Please see Guest Services for directions.
Unfortunately, pets are not allowed at Mountain Run at Boyne. But we do understand they are like family. Please contact Guest Services for information about pet boarding.
We are a nonsmoking resort.
A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.
Personalize your vacation with recommendations and ticket assistance to the best activities and entertainment in town. The concierge is located in the Clubhouse.
Located in the Clubhouse. Offering a selection of cardiovascular and weight machines to keep you fit for a day at the pool. Consult your physician prior to beginning any exercise program.
Our pool is open seasonally however our spa is available for year round comfort. Children must be accompanied by a guardian at all times. NO lifeguard on duty, so swimming is at your own risk. NO glass in the pool areas please. Pool towels are located to the left of the entrance of the spa room.
In addition the pool/spa located in the Clubhouse, all guests have access to the Clock Tower pool & hot tub located behind the Clock Tower Lodge in the village area at Boyne. Pool is outdoors, open year round from 10am – 10pm.
We have an ice machine that is centrally located in the clubhouse. Disposable bags are available at the front desk and the ice machine is in the lower level near the vending machines.
For your convenience we have assorted vending machines located in the lower level of the clubhouse. Offerings range from soda, tea, chips and candy.
BBQ grills are available on a first-come, first-served basis. All grills are propane operated are self starters. In the summer you’ll find grills located at the bottom of the Clubhouse and between buildings 14-15, 15-16, 17-18, & 20-21. In the winter months grills are available for use at the lower level of the Clubhouse.
Outdoor Activities (Seasonally Available)
Pitch a game of horseshoes, gather up friends for an afternoon of shuffleboard or treat the kids to a day at the playground.
We have a limited supply of crafts for kids for those rainy days when you just want to stay in. Please inquire at the front desk about availability and choices.
Popular movies are available to check out and are complimentary. Limit of 2 per unit at a time.
The game room is located in the Clubhouse. Enjoy an assortment of games for kids and adults alike!
Board games are complimentary and can be taken back to your room. See a Guest Services associate for more details.
Computer access is available with our compliments in the Clubhouse Lobby. Usage is on a first-come first-serve basis and for 30-minute intervals.
Complimentary WIFI is available for resort guests in each unit and in our Clubhouse. There is no password required.
On Demand Amenities
For your added convenience we offer on demand amenities that include Crockpots, Pizza Pans, Phone Chargers and Tea Kettles. There are limited quantities available on a first-come first-serve basis. Please dial the front desk to have yours delivered directly to your condo.
Inside Your Villa
On and Off the Property
If you can not leave your room please follow these steps:
Resort Number: 231.549.5700
Resort Fax Number: 231.549.5710
Guest Services: 0
Concierge: 231.549.1655 or 231.549.1650
Preview Center: 231.549.1600
Boyne Operator/ Shuttle: 6000-0 from your room phone, 231.549.6000-0 from your mobile device
9 + 911
Local Calls: 9 + Number
Toll-Free Calls: 9 + 1 + Number
Charges will apply
Local Information: 9 + 411
Long Distance- Domestic (Billed to villa): 9 + 1 + Area Code + Number
Long Distance- Domestic (collect or credit card): 9 + 1 + 0 + Area Code + Number
International Calls (collect or credit card): 9 + 01 + Country Code + City Code + Number
International Calls (Billed to villa): 9 + 011 + Country Code + City Code + Number
(Example Call to England: 9 + 011 + 44 + 161 + 000-0000)
International calls include operator assistance charges, plus Sprint’s per minute rate plus tax.
For telephone messages, dial 1 from your villa phone. To delete a message, dial 2 after message is played.
Your vacation villa includes the following amenities:
Press the power button on the television or remote. Please reference the TV Channel Listing tab under Resort Info for the available channels.
We have DVD’s available at the clubhouse complimentary. Movies range from ratings G-R, limit 2 movies per room per night.
Enjoy breathtaking views of the Michigan landscape from the comfort of your villa.
Cozy up to the warmth of a crackling fire. Our fireplaces are turned off for seasonal changes, contact Guest Services by dialing “0” from your room phone to get yours turned on.
You’ll find everything you need to prepare home-cooked meals.
Your home-away-from home includes everything you need to make your vacation stay complete.
On Demand Amenities
For your added convenience we offer on demand amenities that include Crockpots, Pizza Pans, Phone Chargers and Tea Kettles and Hand Mixers. There are limited quantities available on a first-come first-serve basis. Please dial the front desk to have yours delivered directly to your condo.
Dear Resort Owners/Guest,
We’re delighted that you’ve chosen to share happiness with your loved ones during your stay at this unique Bluegreen Vacations resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.
We hope you’ll take advantage of all that Mountain Run at Boyne™ has to offer. You’re invited to enjoy four seasons of fun on Boyne Mountain. You won’t find better skiing in the entire Midwest, and if you’ve chosen the warmer months to visit, you’ll find interesting and beautiful hiking trails and challenging golf courses.
While we are proud to offer an enjoyable stay at the resort, we know you’ll want to explore Boyne Falls. If you like aquatic adventures, be sure to make a splash-landing at Avalanche Bay Indoor Waterpark. For something truly unique, drive across the Mackinac Bridge. It’s a must-see Michigan landmark.
Again, we extend our warmest welcome. We hope you’ll enjoy the accommodations and all the amenities that Mountain Run at Boyne has to offer. Please know that we stand ready to do whatever we can to make your stay enjoyable.
The Management and Staff at Mountain Run at Boyne
Take a look! Here’s a sneak peek at some of the exciting activities and adventures you and your family can enjoy during your vacation in Michigan. Stop by Guest Services or dial 0 for more information on area attractions.
Onsite Amenities at Boyne Mountain Resort:
Avalanche Bay Indoor Waterpark
1 Boyne Mountain Rd., Boyne Falls, MI 49713
From your room phone dial 6000 and then press 1 to dial by extension and dial 7979
1 Hour or sooner destinations:
Busy Bodies Bounce Town
401 E Mitchell St., Petoskey, MI 49770
Raven Hill Discovery Center
4737 Fuller Rd., East Jordan, MI 49727
5052 M-66, Charlevoix, MI 49720
An hour drive or more, but well worth the while!
Us-2 Naubinway, MI 49762
Soo Locks Boat Tours
1157 E Portage Ave, Sault Ste. Marie, 49783
Munising, MI 49862
41382 W M-132, Paradise, MI 49768
When it comes to dining, the choices are always decadent and prepared with flair. Have your fill of tasty food at some of the area’s most scrumptiously delicious restaurants. For more suggestions, please dial 0 for Guest Services.
Trophy Room Pub & Pizzeria (Free Delivery)
1 Boyne Mountain Rd., Boyne Falls, MI 49713
Everett’s Restaurant & Lounge
1 Boyne Mountain Rd., Boyne Falls, MI 49713
The Snowflake Lounge
1 Boyne Mountain Rd., Boyne Falls, MI 49713
Red Mesa Grill
117 Water Street, Boyne Falls, MI 49713
Betty’s Restaurant (Cash Only)
2539 US-131, Boyne Falls, MI 49713
Nico’s Pizza & Grinders
2055 US-131, Boyne Falls, MI 49713
Barrel Back Restaurant
04069 M-75, Walloon Lake, MI 49796
1 Water St., Boyne City, MI 49712