Press the On/Off and set to your desired temperature. Do not set the A/C/ temperature below 70 F as it may cause the A/C to stop working.
Be careful not to overload the machine. Use one small box of detergent per load. Set load size and desired Wash/Rinse temperatures. Push the knob, scroll to desired settings, then pull the knob to start the wash.
Please clean the lint trap after each use.
Fill main detergent cup located on the side of the front door with dish washing powder or tabs provided and slide closed. Close door and turn button to desired wash. Slide the lever to start the dishwasher. Do not use liquid soap, as this will cause the dishwasher to overflow.
Run water and turn on the garbage disposal switch located on the wall behind the sink. Do not put your fingers into the drain/disposal. Do not put metal, glass, bones, tobacco, eggshells or greasy items into the disposal.
To make ice, place the switch to the on position. To turn off ice maker, place the switch to the off position.
Fill with water and turn the knob to the desired temperature. Use the ironing board for all ironing. Do not iron on beds, tables or floor.
Do not place cups of water, foil, metal or plastic inside the microwave. Select a temperature between 1 and 11, enter desired minutes and press start. For automatic time, press cook-time, press hour button up/down, and press start time up/down.
Place food inside on middle rack. (Do not place paper products or plastic inside the oven). Turn knobs to set desired temperature and press start. For timed cook, press cook time, press hour button up/down, and press start time up/down.
Pull the ring underneath the waterspout and twist to turn the shower on.
Locate the fire extinguisher (located underneath the counter in the kitchen in most villas, or inside the utility room with washer and dryer in other units). Pull the pin and squeeze handle. Spray back and forth in a sweeping motion at the base of the fire. CALL 911
Everyone at MountainLoft is dedicated to delivering the best vacation experience possible. The following services are available by dialing 0 or stopping by the guest services desk located in the lobby.
Lost and Found
For articles lost or found, please contact Guest Services.
Please contact Guest Services to schedule a wake-up call.
Contact Guest Services for available rental agencies at extension 0.
We accept American Express®, Discover®, MasterCard® and Visa®.
Dial (9) 911.
Exercise room is available 24 hours a day in the top level of the clubhouse. Please visit Guest Services for a key to the exercise room.
We take great pride in our work and strive to deliver exceptional service to our guests every day. If, for any reason, our cleanliness does not meet your satisfaction, please call us directly at extension 0 so that we may correct any deficiencies. We do not provide complimentary daily maid service, but offer the following options.
Towel exchange, including pool towels, is available for a minimal fee.
Daily and midweek villa maid service is available by request for a fee.
Washer and dryer units are available within each unit.
Gatlinburg Pigeon Forge Airport
134 Air Museum Way, Sevierville, TN 37862
Harwich Livery Service
120 Rt. 28 Ste. 304
LeConte Medical Center
742 Middle Creek Rd., Sevierville, TN 37862
Grocery and Drug Stores
811 Pkwy., Gatlinburg,TN 37738
1219 East Pkwy., Gatlinburg, TN 37738
Our Address: 110 Mountain Loft Dr., Gatlinburg, TN 37738
Check-in and out information:
Upon check-in, each reservation requires a major credit card. Guest Services does not accept cash.
Check-in: 4 pm
Check-out: 10 am
Should you lose your Key Card, please notify the Guest Services immediately so that your lock may be re-coded. For your safety and security, I.D. will be required to have a new key made. Please return your Key Card to the front desk upon check-out. Please keep your keys away from cell phones for the keys may get de-coded and new ones would need to be made.
A complimentary parking pass is available from the concierge for all registered resort guests. The resort cannot be responsible for items left in vehicles on the property. Boat and trailer parking can be accommodated in our overflow lots. Please see Guest Services for directions.
Unfortunately, pets are not allowed at MountinLoft. But we do understand they are like family. Please contact Guest Services for information about pet boarding.
We are a nonsmoking resort.
A $300.00 Cleaning Fee will be applied if smell or evidence of smoke or pets is present in unit.
Personalize your vacation with recommendations and ticket assistance to the best activities and entertainment in town.
The concierge is located in the top level of the Clubhouse.
Located in the Clubhouse. Offering a selection of cardiovascular and weight machines to keep you fit for a day at the pool. Consult your physician prior to beginning any exercise program.
Clubhouse pool open year-round, satellite pools open seasonally. Children must be accompanied by a guardian at all times. NO lifeguard on duty, so swimming is at your own risk. NO glass in the pool areas please. Pool towels are in your room and your responsibility.
BBQ grills are available on a first-come, first-served basis. Utensils are available at the front desk. Please return grill area to its original condition when finished.
24-Hour Coffee Station
Fuel up anytime of the day during your vacation in the Smoky Mountains.
Kids Club Game Room
Treat the kids to an afternoon of fun and entertainment.
Inside Your Villa
On and Off the Property
If you can not leave your room please follow these steps:
Resort Number: 865.436.4367
Resort Fax Number: 865.277.2251
Guest Services: 0
9 + 911
Local Calls: 9 + Number
Toll-Free Calls: 9 + 1 + Number
For telephone messages, dial *1 from your villa phone.
Your vacation villa includes the following amenities:
Press the power button on the television or remote. Guide button will show the channel line up.
Enjoy breathtaking views of the Smoky Mountains from the comfort of your villa. (not available in all unit types)
Cozy up to the warmth of a crackling fire.
You’ll find everything you need to prepare home-cooked meals.
The limited access High Speed Internet plan is complimentary. You will be required to enter your room number and last name to choose the plan.
Washer/DryerYour home-away-from home includes everything you need to make your vacation stay complete.
Relax and unwind in the privacy of your vacation villa. (not available in all unit types)
Dear Resort Owners/Guest,
We’re delighted that you’ve chosen to share happiness with your loved ones during your stay at this unique Bluegreen Vacations resort. We also hope your vacation provides you with many opportunities to share time together, smiles and memories with your family and friends.
We hope you’ll take advantage of all that MountainLoft™ has to offer. You’re invited to re-energize in our fitness room, and then unwind in our outdoor hot tub under a canopy of towering trees.
While we are proud to offer a relaxing stay at the resort, we know you’ll want to explore Gatlinburg. If you like hiking, more than 900 miles of scenic and sometimes challenging nature trails are yours to choose from. You can also turn up the excitement with an action-packed whitewater rafting adventure.
Again, we extend our warmest welcome. We hope you’ll enjoy the accommodations and all the amenities that MountainLoft has to offer. Please know that we stand ready to do whatever we can to make your stay enjoyable.
The Management and Staff at MountainLoft
Take a look! Here’s a sneak peek at some of the exciting activities and adventures you and your family can enjoy while visiting the Smoky Mountains. Stop by Guest Services or dial 0 for more information on area attractions.
Ripley’s Aquarium of the Smokies
88 River Rd., Gatlinburg,TN 37738
340 Pkwy., Gatlinburg, TN 37738
107 Park Headquarters Rd., Gatlinburg, TN 37738
Outdoor Rafting Adventures
3635 Trail Hollow Rd., Hartford TN 37753
Little River Outfitters Fly Fishing
106 Town Square Dr., Townsend, TN 37882
When it comes to dining, the choices are always decadent and prepared with flair. Have your fill of tasty food at some of the area’s most scrumptiously delicious restaurants. For more suggestions, please dial 0 for Guest Services.
1359 East Pkwy., Gatlinburg, TN 37738
705 E Pkwy, Gatlinburg, TN 37738
The Peddler Steakhouse
820 River Rd., Gatlinburg, TN 37738
Smoky Mountain Brewery
1004 Pkwy., Gatlinburg, TN 37738
628 Pkwy., Gatlinburg, TN 37738
370 Newman Rd., Gatlinburg, TN 37738